Mixed reviews on customer service; some praised the friendly and helpful staff, while others reported rude interactions and lack of attention.
Timeliness
Customers frequently expressed frustration with long wait times for service, even with appointments.
Quality of Work
While many customers were satisfied with the repairs and services provided, there were complaints about mistakes and lack of thoroughness in service.
Pricing Transparency
Several reviews highlighted issues with unexpected charges and miscommunication regarding service costs.
Emergency Assistance
Positive feedback for quick assistance during emergencies, with staff going above and beyond to help stranded customers.
MJ
M J
Oct 16, 2025
2.0
I am meticulous about not curbing my wheels. Only after getting new tires put on here are they now all destroyed! I don’t understand how a tire professional can lack such attention to detail. This is an Audi I mean could you have at least tried not to ruin every single wheel? I believe someone is going to fix this but this is an inconvenience and I feel this could have been avoided.
MB
Margy Bartle
Sep 23, 2025
1.0
Today I brought my car in just to get a tired patched, and nearly 2 hours later I’m still waiting. I’m the only person in the waiting room.. I finally go around to look in the garage to see if I can figure out what is taking so long. The supervisor(or whatever his position is) came out with a whole list of things he said that needed to be done. I never asked for this, I just needed my tire patched and get to work! The kid just tried to placate me, and he only pissed me off more as he was not at all apologetic. At this point my patched tire has cost me much more than $25. I wish I could say this was the only time this has happened, but it’s not. I will NOT be back!
BL
Bill Levins
Jul 29, 2019
5.0
Had a blow out on the way home at 5:00. They helped us out in such a timely manner. Thank you Ray and crew
ED
Eric Durgan
Aug 13, 2017
1.0
Lies
SB
Steven Bradley
Mar 2, 2017
4.0
Happy customer. Pretty average price for service. Great location. If you have to wait for your vehicle, you're walking distance from lots of shops.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales, repairs, and oil changes.
What are the business hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM, with special holiday hours on certain dates.
Does Goodyear Auto Service offer pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance, parking, and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 30270 Eastern Shore Court, Spanish Fort, AL 36527-5802, USA.
What are some nearby dining options around Goodyear Auto Service?
Nearby dining options include IHOP for breakfast, Briquettes Steakhouse, Logan's Roadhouse for American barbecue, Twisted Tenders, Cracker Barrel Old Country Store, Panera Bread, and Fresh Cafe - Spanish Fort.
Are there shopping options near Goodyear Auto Service?
Yes, nearby shopping includes Shoe Station, Shades Sunglasses, Dillard's department store, Michaels Stores for arts and crafts, and several mattress stores such as The Sleep Center Spanish Fort and Mattress Depot.
What nearby services might be convenient during a visit to Goodyear Auto Service?
Nearby convenient services include PenAir Credit Union for financial needs, HealthSource Chiropractic for health services, Sport Clips Haircuts for grooming, Banfield Pet Hospital for pet care, and real estate agents like Jordan Jager and Brooke N Harris.