AutoZone Auto Parts

4.3
214 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Moffett Rd in Semmes, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Semmes, AL or call us at (251) 645-2810.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7810 Moffett Rd, Semmes, AL
36575, United States

Hours

Reviews

4.3
214 reviews
5 stars
128
4 stars
44
3 stars
22
2 stars
8
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of knowledge.

Product Knowledge

Several customers expressed concerns about employees' knowledge of products, leading to incorrect part sales and poor service experiences.

Positive Experiences

Many customers reported positive experiences, highlighting helpful staff and good service, particularly from specific employees.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted issues with staff availability during busy times.

Return Issues

There are complaints regarding difficulties with returns and exchanges, including being sold the wrong parts and poor handling of return policies.
  • JT
    Janice Thomas
    Oct 26, 2025
    5.0
    This place is absolutely awesome, and helped me when I needed it. Thank you!
  • KP
    Kristian Payton
    Oct 14, 2025
    2.0
    I'm sorry but the two ladies I was in there today at 11:54 how are you going to preach to me about a box that wasn't even damaged at all only had a few grease spots and the brakes were perfectly fine for a return and the lady in the glass is going to say would you buy a box like that but then turn around and give me a box that looks like it's being used, then turn around and give me some breaks for a different car when the box is damaged and everything like that and you'll see the pictures underneath
  • JB
    J B
    Jul 25, 2025
    1.0
    Wish I could leave a 0 Star Review. Those location is a joke. Just needed a battery tested and surprisingly I was the only customer in the store. The first employee eventually come from the back and nonchalantly acknowledges me... Tell him I need a battery tested, he doesn't know how to do this, fine. I'm guessing the "manager" is the next to acknowledge me, has a tester in hand, great. As she is testing the battery I am standing 3-4 feet away, the normal space you leave in any convo. She says "I need you to stand back." OK, I'm not in your personal space, she repeats. If I was close enough to be in her personal space, I can understand the request. I wasn't. I came into THIS store ready to spend $200 plus for an AGM battery. EVEN IF MINE ONLY NEEDED A CHARGE. I gladly went 1/2 mile down the road to Advance Auto Parts for a much better experience.
  • WG
    Wesley Gillis
    Nov 11, 2017
    5.0
    Excellent customer care. I know these guys had to have been tired of all my questions! It was close to closing time at the end of a busy weekend, but they went out of their way to help me. They exceeded my expectations.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Semmes, AL?

AutoZone Auto Parts is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Semmes, AL?

It is located at 7810 Moffett Rd, Semmes, AL 36575, USA.