Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Satsuma, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,838 reviews
5 stars
913
4 stars
523
3 stars
213
2 stars
68
1 star
121
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers generally praised the staff for being friendly and helpful, although some reported poor service experiences.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, particularly in restrooms and showers, with some describing them as filthy.
Parking Problems
Many customers expressed frustration over the excessive number of dropped trailers taking up parking spaces, making it difficult to find available spots.
Service Quality
Several reviews noted issues with service quality, including long wait times and unresponsive staff, particularly at the fuel pumps and food service.
Food Quality
While some customers enjoyed the food, particularly pizza and Arby's, others reported inconsistent service and availability.
- HJHerman Johnson4 days ago2.0Trucks blocking the exit making you to drive over the scale
- ECEmily ChaveraNov 16, 20251.0All has pumps full and the one I chose was not working.
- DLdan lepleyNov 10, 20255.0Nice pilot with excellent employees
- NMNeil MelvinOct 19, 20252.0Place is a Dump, there might be 50 free parking spots available, on Saturday Afternoon I see at least 12 spots taken by Dropped trailers, and 7 spots taken by Bobtails All of the pay for parking was open, If they allow the drivers to drop and leave there trailers they should be forced to pay the $15. Per night fee I bought 80 gallons of fuel, mostly for a shower, Both self service boards was out of order, Lady behind counter said there was two showers on my card, but took 15 plus minutes to get one to coupon to print, Just a total Pain to me,
- JHJose HinojosOct 7, 20252.0Nasty restrooms, there was 💩 on the handrail. The only thing that was clean, toilet. But no toilet paper and no hand soap. Took a shower last night and no soap either. I can believe that rest areas are cleaner than this pilot facility.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of the Pilot Travel Center in Satsuma, AL?
The Pilot Travel Center in Satsuma, AL is open 24 hours a day, 7 days a week, including holidays.
Does the Pilot Travel Center in Satsuma offer showers for travelers?
Shower availability varies by location. To find locations with showers, use the store locator at https://locations.pilotflyingj.com/search. Anyone can purchase a shower, and prices vary by location.
What payment methods are accepted at Pilot Travel Center in Satsuma?
The location accepts American Express, Discover, Mastercard, Visa, Apple Pay, Google Pay, EBT, cash, and contactless payments.
Does the Pilot Travel Center have overnight parking and are there any rules?
Overnight parking rules vary by store, so please contact the Satsuma location directly for specific information.
Is diesel fuel and DEF available at this Pilot Travel Center?
Yes, the Satsuma location offers diesel fuel and DEF with high-speed pumps.
Can I reserve parking or order food pickup at the Pilot Travel Center via an app?
Yes, you can use the Pilot MyRewards app to reserve parking and order food for pickup from this location.
What dining options are available at or near the Pilot Travel Center in Satsuma?
The travel center offers pizza, wings, breakfast sandwiches and snacks. Nearby restaurants include Arby's for sandwiches and McDonald's for burgers and fast food.
Are there nearby facilities for truck drivers such as CAT scales and tire services?
Yes, there is a CAT Scale nearby as well as Southern Tire Mart at Pilot offering tire dealer and automotive repair services.
What nearby places can customers visit before or after their stop at Pilot Travel Center?
Close to the travel center are places like the I-65 RV Campground for camping, Waffle House for breakfast, and local churches such as Antioch Baptist Church and Starlight Missionary Baptist Church.
How can I contact the Pilot Travel Center in Satsuma, AL?
You can reach them by phone at +1 251-679-6260 or by email at TravelCenter.075@pilottravelcenters.com.