Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3974 Highway 431 in Roanoke offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
225 reviews
5 stars
141
4 stars
49
3 stars
20
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and negative attitudes from employees.
Product Availability
Many customers noted that the store generally has a good selection of parts and tools, although some mentioned instances of not finding specific items.
Store Cleanliness
The store is often described as clean, which customers appreciate, especially in the context of the restroom facilities.
Pricing
Customers expressed varied opinions on pricing, with some finding it reasonable while others considered it overpriced.
- JKJennie KDec 19, 20251.0“YOU HAVE TO SPEAK ENGLISH TO ME IF YOU WANT TO TALK TO ME.” Ma’am, his daughter was standing right there and translating for him. What do you mean???? And maybe instead of getting defensive, don’t sell crappy products and then act shocked when customers call you out. HELLOOO
- KHKyle HolbrookDec 1, 20255.0I stopped in with my semi and Jennifer gave me a seat to talk to dispatch and helped me out took very good care of me and the rest of the staff was very helpful if I ever am in the area and need parts I'm stopping by also if you ever need parts would highly recommend them here
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Roanoke offer with a battery purchase?
They offer free battery installation with purchase. Battery testing and recycling are also available for free.
Can Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil. Exclusions may apply.
Does Advance Auto Parts install windshield wipers if I buy them there?
Yes, they offer free windshield wiper installation with purchase. Exclusions may apply.
Can Team Members at Advance Auto Parts scan my engine codes?
Yes, they provide free engine code scanning. Exclusions may apply.
Does Advance Auto Parts sell and install car batteries only or also other car parts?
They sell a variety of products including car batteries, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits, with installation services for some items.
What payment methods are accepted at Advance Auto Parts in Roanoke?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts in Roanoke?
They are open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Is Advance Auto Parts in Roanoke wheelchair accessible?
Yes, they have a wheelchair accessible entrance and accessible parking, and the store has onsite services and in-store shopping.
What nearby stores can I visit around Advance Auto Parts at 3974 Highway 431?
Nearby you can find Russell Do It Center (hardware store), UPS Access Point locations (shipping centers), The Athletic Club (gym), and Cricket Wireless (mobile phone store). Visitors can combine errands like shopping for home goods, mailing packages, or visiting a gym before or after their auto parts visit.
Are there other auto parts stores near Advance Auto Parts in Roanoke?
Yes, NAPA Auto Parts and O'Reilly Auto Parts are nearby. Customers can compare products and prices among these stores for convenience.