Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
335 reviews
5 stars
270
4 stars
26
3 stars
12
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Communication
Customers expressed mixed experiences regarding communication, with some praising timely updates while others reported poor communication and lack of follow-up.
Quality of Work
Feedback on the quality of repairs was inconsistent; while many praised the craftsmanship, several customers reported incomplete repairs and issues with the final product.
Customer Service
Overall, customer service received positive remarks, with many noting friendly staff and helpful service, though some experienced unprofessional behavior.
Timeliness
There were complaints about delays in repairs, with some customers waiting longer than expected, while others appreciated quick turnaround times.
- GLGeaux Pretty Esthetics LabDec 9, 20253.0Joe Hudson Prattville came highly recommended after my 2023 Kia Sportage was involved in a hit and run. Things started out smooth they picked up my car immediately, although it took about a week for my insurance company to come out since that time it has been nothing but one thing after another and mainly me calling to get an update only to be told that another part had to be ordered over and over. I have been provided with 3-4 different completion dates only to still not have my car back in my possession. This has become a very stressful situation to have gone 3 weeks without a vehicle and still no resolve.
- PSPatricia SharpesNov 21, 20255.0They stood by their reputation!
- LPleandra PierceNov 3, 20251.0Rushed job so many things left not repair Left my horn off Forgot to put fog light in front bumper Heating in car no longer working and this was never an issue before going to this repair shop! I received a voicemail saying they would call me when the horn came in and they would take care of the other issues ! Almost 3 weeks later no call repairs still damaged! There is a large gap in between hood and bumper they tried to use rubber to cover it up! Just bad business
- GJGary JohnsonSep 16, 20251.0They've had my truck for 5wks and have not finished yet!!!
- AGAndrea GlasscockSep 10, 20255.0I always use JoeHudson for repairs. They are always courteous and quick to finish the job.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center repair a brand new vehicle involved in an accident to look new again?
Yes, they use a state-of-the-art computerized paint mixing system to accurately match your vehicle's finish, restoring it to like-new condition.
How long will it take to repair my vehicle at Joe Hudson's Collision Center?
Repair time depends on the damage complexity, but they ensure timely repairs without compromising quality standards.
What payment methods does Joe Hudson's Collision Center accept for repairs?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car is ready for pickup?
Joe Hudson's Collision Center will call you after inspecting all repairs to inform you that your vehicle is ready.
What types of vehicle brands does Joe Hudson's Collision Center service?
They service a wide range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, GM brands, Tesla, Subaru, Audi, and Volkswagen.
What are the business hours for Joe Hudson's Collision Center in Prattville?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Does Joe Hudson's Collision Center provide a warranty on their repairs?
Yes, they offer a lifetime warranty on metalwork and warranty on structural and dent repairs.
Are there any nearby car dealerships that customers can visit before or after repairs?
Yes, nearby car dealerships include Sutherlin INFINITI and Larry Puckett Chevrolet, which customers might visit for vehicle purchases or inquiries.
Is there a nearby rental car service available for customers needing transportation during repairs?
Yes, Enterprise Rent-A-Car is nearby, allowing customers to conveniently rent vehicles while their cars are being repaired.
What local dining options are close to Joe Hudson's Collision Center for customers waiting on repairs?
Customers can visit nearby restaurants such as Firehouse Subs Prattville, El Patron Mexican Grill, and LongHorn Steakhouse for a meal during their visit.