Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Prattville, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Prattville location today.
Location
Hours
Reviews
4.0
559 reviews
5 stars
346
4 stars
61
3 stars
33
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly at the Prattville location, highlighting specific employees like Danielle and Josh for their exceptional service.
Reservation Issues
Several reviews noted problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to frustration among customers.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and condition, with some customers receiving cars that were dirty or had mechanical issues.
Efficiency
Customers appreciated the quick and efficient process for picking up and dropping off vehicles, although some reported long wait times during busy periods.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service at certain locations, particularly regarding staff behavior and management.
- TBter bNov 16, 20255.0This is my second time renting one was from insurance after my car got totaled and my other one November 4th Jasmine I hope I spelt your name correct was awesome and even though it was almost closing they didn’t seem irritated or in a hurry to leave. I will be back do not follow the negative comments remember we are all human and have bad days learn to give people grace. Thank you guys for your patience because some customers are very hard to please and also annoying as well.
- MDMARGARET DAVISNov 9, 20251.0Customer service if you could even call it that was horrible, agents were rude, and overall service was poor. Was given a vehicle stranded the next morning because the key fob was dead. Called and asked for a replacement vehicle because the one I was given needed servicing Promise to call back that never came. I would not recommend enterprise to anybody.
- LWLinda WhittingtonOct 26, 20253.0Promised large SUV for this past four days and confirmed over a month ago. Called again about three weeks later to confirm my choice. When II arrived there on the 23 of October, they said they ha only one Expedition which they gave to someone else. They ended up renting me a minivan which rode like a Camaro that I once bought new. My back hurt the whole time. They also got 300.00 deposit after I had already paid for the full rental by credit card. I had better get my deposit back or I will call the Attorney General and file a complaint. I have had enough of this company and false promises. Customers beware.
- AOAlexis OwensOct 16, 20255.0Enterprise Prattville always takes care of my needs. Their staff goes above & beyond! Danielle is my "go to" but even in her absence her team has not missed a beat. Tasia was a gem and everyone needs her on their team!
- KCKaren Wilkinson (CAREN)Oct 6, 20251.0They want you to have an active checking account. I just needed it for one day and it was ruined bc I didn’t give it to them. I wanted to use cash. Basically, they don’t trust no one.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Prattville, AL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
What are the business hours for Enterprise Rent-A-Car in Prattville?
The Prattville location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Prattville?
Enterprise Rent-A-Car is located at 2277 Cobbs Ford Rd, Prattville, AL 36066.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Prattville?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/al/prattville-5572.html or by calling +1 334-290-0100.
Does Enterprise Rent-A-Car in Prattville offer any discounts?
Yes, the location offers great weekend rates and discounts for active military members.
What payment methods does Enterprise Rent-A-Car in Prattville accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a hotel near Enterprise Rent-A-Car in Prattville for travelers needing accommodation?
Yes, Days Inn and Suites by Wyndham Prattville-Montgomery and Days Inn & Suites Prattville are nearby hotels where travelers can stay.
Are there any dining options close to Enterprise Rent-A-Car in Prattville?
Nearby restaurants include LongHorn Steakhouse, Outback Steakhouse, O'Charley's Restaurant & Bar, and Beef 'O' Brady's.
Can I get my car washed or detailed near Enterprise Rent-A-Car in Prattville?
Yes, Marc-1 Car Wash is a nearby option for car washing and detailing services.
What nearby fitness or gym options are available near Enterprise Rent-A-Car in Prattville?
Nearby fitness centers include Prattville Fitness Kickboxing and MMA, Fitness South, and Richardson Jiu Jitsu gym.