AutoZone Auto Parts

4.3
426 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Main Street in Prattville, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Prattville, AL or call us at (334) 365-9755.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1701 E Main St, Prattville, AL
36066, United States

Hours

Reviews

4.3
426 reviews
5 stars
268
4 stars
85
3 stars
38
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kayla, Josh, and Tyree going above and beyond.

Product Availability

Customers frequently noted that the store usually has the parts they need, although there were some instances of items being out of stock.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer service in certain situations.

Fast Service

Several customers appreciated the quick service, with many mentioning fast assistance and efficient problem-solving.

Pricing Concerns

Some customers expressed concerns about pricing, stating that while the service is good, prices can be higher compared to competitors.
  • JK
    Jaworskie Kirk
    3 days ago
    5.0
    Great experience... great help...definitely will recommend
  • CR
    C D “Chemdawg” Richards
    Nov 6, 2025
    3.0
    Bought a battery toward the later end of july.Went home with it.It had no charge had fluids, but no charge took it back to the store where a mailmanger verified, it had no power charge at all.So he got me another one off.The shelf verified it was good and I took it home and used it. So since the next cold spell came through, I found that the battery had low power to the point.It would not start the vehicle.Try to trickle charge it overnight.Would not hold a good charge contact at the store.When they pulled it up, they showed up the battery belonging to a totally different vehicle that i've never owned and trying to tell me it was over six months when I know it's six months is due, come.December, then, the technician told me to stand by to talk to the manager waited for twenty minutes plus with no one picking up the phone.I called back still the same thing. I've been doing business with autozone.For many, many years some good some bad, but this will be the first time that i've had.The runaround with this store in protville.So now I'll be looking to go with my business.Somewhere else that has a better business ethic with their customer base.
  • DW
    Danielle Williams
    Nov 5, 2025
    5.0
    Kayla was awesome! Very professional and showed me exactly what was needed to be done for my vehicle. I will be back.
  • PS
    Patrick s
    Oct 27, 2025
    5.0
    Kayla was great help and I had my battery tested in less then 5 minutes!
  • MD
    Maria Duarte
    Oct 3, 2025
    5.0
    I came in this morning (knowing nothing about cars) to get a tail light. Josh S. assisted me & was so patient. I told him I don’t speak car (told him the wrong model & year initially) and he went to the parking lot to verify the cars model & year. He not only assisted me with getting the right tail light he installed it for me. He really educated me on my cars light and made the install look so easy. I was worried about getting on the road with my kids and Josh S. made sure I wouldn’t have to. We even tested the lights before I left. John S. is my new go to man at Auto Zone

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Prattville?

AutoZone Auto Parts in Prattville is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does the Prattville AutoZone offer in-store pickup and same-day delivery services?

Yes, the Prattville AutoZone offers both in-store pickup and same-day delivery services for your convenience.