AutoZone Auto Parts

4.3
428 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Main Street in Prattville, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Prattville, AL or call us at (334) 365-9755.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1701 E Main St, Prattville, AL
36066, United States

Hours

Reviews

4.3
428 reviews
5 stars
271
4 stars
84
3 stars
38
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kayla and Tyree providing exceptional service.

Product Availability

Customers noted that the store generally has a good selection of parts, although some experienced issues with specific items being out of stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service and unhelpful staff in certain instances.

Efficiency

Several customers appreciated the quick service and efficiency in resolving their issues, particularly with battery testing and installation.
  • KK
    Kime'
    Dec 19, 2025
    5.0
    Kayla was such a great help!!!
  • TD
    Thomas Davis
    Dec 17, 2025
    5.0
    Helpful sales person
  • JK
    Jaworskie Kirk
    Nov 21, 2025
    5.0
    Great experience... great help...definitely will recommend
  • CR
    C D “Chemdawg” Richards
    Nov 6, 2025
    3.0
    Bought a battery toward the later end of july.Went home with it.It had no charge had fluids, but no charge took it back to the store where a mailmanger verified, it had no power charge at all.So he got me another one off.The shelf verified it was good and I took it home and used it. So since the next cold spell came through, I found that the battery had low power to the point.It would not start the vehicle.Try to trickle charge it overnight.Would not hold a good charge contact at the store.When they pulled it up, they showed up the battery belonging to a totally different vehicle that i've never owned and trying to tell me it was over six months when I know it's six months is due, come.December, then, the technician told me to stand by to talk to the manager waited for twenty minutes plus with no one picking up the phone.I called back still the same thing. I've been doing business with autozone.For many, many years some good some bad, but this will be the first time that i've had.The runaround with this store in protville.So now I'll be looking to go with my business.Somewhere else that has a better business ethic with their customer base.
  • DW
    Danielle Williams
    Nov 5, 2025
    5.0
    Kayla was awesome! Very professional and showed me exactly what was needed to be done for my vehicle. I will be back.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Prattville?

AutoZone Auto Parts in Prattville is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Does the Prattville AutoZone offer in-store pickup and same-day delivery services?

Yes, the Prattville AutoZone offers both in-store pickup and same-day delivery services for your convenience.