Advance Auto Parts

4.3
318 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 600 S Memorial Dr in Prattville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
600 S Memorial Dr, Prattville, AL
36067, United States

Hours

Reviews

4.3
318 reviews
5 stars
196
4 stars
74
3 stars
20
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were noted for being rude or unhelpful.

Product Availability

Customers appreciated the availability of parts and products, though there were complaints about incorrect items being provided and issues with stock management.

Staff Knowledge

While many customers praised the staff for their knowledge and helpfulness, there were also reports of inconsistency in staff expertise and service quality.

Store Operations

Several reviews highlighted issues with store operations, including long wait times, poor organization, and staff turnover affecting service quality.
  • TW
    Travis Whitlow
    Dec 19, 2025
    1.0
    Too high
  • CM
    Collin McNeill
    Oct 6, 2025
    1.0
    I bought a platinum battery in 2024 and today it went bad and they refused to replace it because they put it in the computer as a group 65 instead of 35 and tried to say they wouldn’t sell that battery because it was 2 years old so now I’m out $260 for a battery, next time I know to go to autozone
  • WK
    William Kirk
    Sep 4, 2025
    5.0
    I had to replace a battery today and so I stopped by Advance to get that taken care of. The business was busy when I got there and only a couple of people working. Tammy was able to help me and didn't amazing job helping pick the battery and helping me get it in my car. Even though she was stressed because they were busy and short-staffed it seemed, she took excellent care of me. I will be going back to this location anytime I need parts.
  • RJ
    RM Jensen
    Aug 12, 2025
    4.0
    Very polite and willing to take time to look.
  • CW
    Chandler Wilson
    Aug 4, 2025
    5.0
    Very helpful! Very kind and will definitely return!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*