Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 600 S Memorial Dr in Prattville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
315 reviews
5 stars
194
4 stars
74
3 stars
20
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being very helpful and friendly, while others were reported as rude or unhelpful.
Product Availability
Customers noted that the store often has the parts they need in stock, but there were also complaints about incorrect items being provided or difficulty in locating parts.
Staff Knowledge
While many customers praised the staff for their knowledge and helpfulness, there were instances where employees seemed uninformed or unable to assist effectively.
Store Operations
Several reviews highlighted issues with store operations, including long wait times, understaffing during busy hours, and problems with online order fulfillment.
Overall Experience
The overall sentiment is mixed, with many customers expressing satisfaction with their purchases and service, while others reported significant frustrations leading to a loss of business.
- CMCollin McNeillOct 6, 20251.0I bought a platinum battery in 2024 and today it went bad and they refused to replace it because they put it in the computer as a group 65 instead of 35 and tried to say they wouldn’t sell that battery because it was 2 years old so now I’m out $260 for a battery, next time I know to go to autozone
- WKWilliam KirkSep 4, 20255.0I had to replace a battery today and so I stopped by Advance to get that taken care of. The business was busy when I got there and only a couple of people working. Tammy was able to help me and didn't amazing job helping pick the battery and helping me get it in my car. Even though she was stressed because they were busy and short-staffed it seemed, she took excellent care of me. I will be going back to this location anytime I need parts.
- RJRM JensenAug 12, 20254.0Very polite and willing to take time to look.
- CWChandler WilsonAug 4, 20255.0Very helpful! Very kind and will definitely return!
- DLDennis C. LathamJul 6, 20255.0Picked up some brake shoes for a clients truck.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Prattville?
Advance Auto Parts is located at 600 S Memorial Dr, Prattville, AL 36067.
What are the store hours for Advance Auto Parts in Prattville?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase, and they also provide free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil?
Yes, they accept used motor oil for recycling. Exclusions may apply.
Does Advance Auto Parts provide curbside pickup service?
Yes, Advance Auto Parts offers curbside pickup for customer convenience.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby coffee shops where I can relax before or after visiting Advance Auto Parts?
Yes, Scooter's Coffee is a nearby coffee shop where you can enjoy a beverage before or after your visit.
Is there a nearby post office close to Advance Auto Parts for shipping needs?
Yes, the UPS Access Point location is nearby, offering courier and shipping services for your convenience.
Where can I find convenient retail and drugstore services near Advance Auto Parts?
Rite Aid, a nearby drugstore and convenience store, is close by for any additional retail needs.
What auto parts brands does Advance Auto Parts stock?
Advance Auto Parts stocks trusted brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.