Mavis Tires & Brakes

4.9
684 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Phenix City.

Location

Mavis Tires & Brakes
1011 25th Ave, Phenix City, AL
36869, United States

Hours

Reviews

4.9
684 reviews
5 stars
659
4 stars
8
3 stars
1
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, professionalism, and friendly demeanor, with specific mentions of employees like Jeff, Josh, and Thomas.

Efficiency

Many reviews highlighted the quick service and efficiency in handling repairs and maintenance, with customers often being in and out in a timely manner.

Positive Experiences

Numerous customers reported consistently positive experiences, expressing satisfaction with the service received and the overall atmosphere of the business.

Professionalism

Customers noted the professionalism of the staff, particularly in communication and handling customer needs.

Problem Resolution

Several reviews mentioned the staff's ability to effectively diagnose and resolve issues with vehicles, contributing to customer satisfaction.
  • NJ
    Natasha Johnson
    4 days ago
    1.0
    Son went to receive service for his car. Requested for my son to inquire timeframe . Directly heard son asked. Response from guy behind the counter say “ When it’s done” So glad other customers were able to receive excellent customer service. Delighted my son shows civility even when others don’t. Well done Son
  • GB
    Gena Bee
    6 days ago
    5.0
    Came in for an oil change and Josh was really polite and professional. I had other concerns about my car, he made sure to answer all of my questions. Great customer service, I’ll definitely be back ! 👏🏼
  • LT
    latroya turner
    Nov 16, 2025
    1.0
    Customers please be aware! I took my car in for a break inspection because I was noticing squealing when I reversed. Ive had my car a 2021 model for 3 years so it’s still fairly new. I was called back and was told they didn’t notice anything wrong with my brakes which was a breath of release. But then the older gentleman with the glasses quickly ranted on about how i needed shocks and struts and kept on telling me about financing. I immediately knew that was a lie I didn’t need shocks and struts on a newer model vehicle. Once I went to pick up my car the older gentleman again starts rambling on about how me not getting my shocks and struts done will damage my car and again showing me the financing information. I immediately went to get a second opinion from pepboys and they found NOTHING wrong with my car. Only thing that was found was 2 lug nuts were loose on my back tire. A very quick fix. I don’t appreciate being a easy target because I am a young female.
  • BB
    bbutterscotch29
    Nov 14, 2025
    5.0
    I just wanted to share my mother’s experience. My Mother and I went in this morning to get and oil change and not only were they very happy to help her. But the guy topped off her oil. She was very happy and excited. Thanks to everyone at Mavis you’re the best. Keep being awesome 💒🤲🏾💜💒🤲🏾💜💒🤲🏾💜💒🤲🏾💜💒🤲🏾💜
  • DR
    Dani R.
    Nov 8, 2025
    5.0
    I needed to have my tires rotated on my Nissan Kicks, so when I was trying to look up service near me I happened to come across a free tire rotation promo Mavis and booked an appointment at this location. Everyone was so friendly and service was great! So much faster than similar services I’ve had at my usual, PepBoys. They even offered me 1/2 off on wiper blades! This was my first time going to Mavis and it definitely won’t be my last! This location specifically can definitely expect me to come back for my tire and brake maintenance needs.

Frequently Asked Questions About Mavis Tires & Brakes

What types of services does Mavis Tires & Brakes in Phenix City offer?

They provide tire sales, brakes, wheel alignments, oil changes, batteries, suspension and exhaust repairs, among other auto maintenance services.

Which tire brands are available at Mavis Tires & Brakes in Phenix City?

They offer major brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook and more.