Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pell City, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pell City location today.
Location
Hours
Reviews
4.2
222 reviews
5 stars
161
4 stars
19
3 stars3
2 stars
7
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ansley and Caleb for their professionalism and attentiveness.
Rental Process
The rental process was generally reported as quick and efficient, with many customers noting minimal wait times for both pickup and drop-off.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including instances where customers were not provided with the car they reserved, leading to dissatisfaction.
Cleanliness and Condition
Customers appreciated the cleanliness and maintenance of the rental vehicles, although there were some complaints about specific cars being in poor condition.
Deposit Concerns
There were multiple complaints regarding the high deposit fees and the lack of transparency about the refund process, which caused frustration among customers.
- RRRasheedah2 days ago5.0I love enterprise
- NMNicholas MeadowsJan 5, 20261.0I have rented from this location twice in the past month. The first time they didn’t have a car for me and I had to wait until they conveniently found one which was given to me with only a quarter tank of gas. The second time I rented a car I was called 15 minutes before going to pick it up at 8 am and was told they wouldn’t have one until 1 pm. They suggested I call around to other enterprises to find a vehicle though they accepted the reservation knowing they had no cars. I am now headed to Irondale, 30 minutes out of my way, to get a different car. Would not rent here again if my company didn’t mandate going with the spirit airlines of the road here.
- GEGinger EtheridgeDec 12, 20255.0My experience with Enterprise was wonderful thanks to Ansley White. She was professional but also friendly!
- RFRebecca FillpotDec 7, 20255.0Excellent service. They have been friendly and helpful. Only car rental I will use.
- LMlori meyrickNov 29, 20255.0They are wonderful, accommodating, and sweet. They worked so hard to make sure I got the car i needed.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Pell City, AL?
Enterprise Rent-A-Car is located at 606 Martin St S, Pell City, AL 35128.
What are the operating hours of Enterprise Rent-A-Car in Pell City?
The business is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer in Pell City?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Can I make a reservation online for a rental car in Pell City?
Yes, you can reserve your rental car through their online reservation system at enterprise.com.
What payment options are accepted at Enterprise Rent-A-Car in Pell City?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Pell City owned by a woman or do they offer military discounts?
Yes, the location is woman-owned and offers discounts for active military members.
Are there any nearby places to get your rental car cleaned after use?
Yes, Classic Car Wash and Raindrop Car Wash are nearby locations where you can get your rental car cleaned.
Where can I find places to eat near Enterprise Rent-A-Car in Pell City?
Taco Tuesdays, a Mexican restaurant, and Sonic Drive-In, a fast-food burger restaurant, are nearby dining options.
If I need to handle some financial services near Enterprise Rent-A-Car, where should I go?
Nearby financial services include Liberty Tax Service, Credit Central LLC, Metro Bank, Regions Bank, and 1st Heritage Credit.
Is Enterprise Rent-A-Car located near any real estate agents in Pell City?
Yes, near Enterprise Rent-A-Car you can find real estate agents such as Lauren Reaves - Realtor, Alesia Mitcham - Fieldsgossett Realty, Tina Stallings, and Jenny Richey.