AutoZone Auto Parts

4.2
373 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Martin St N in Pell City, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pell City, AL or call us at (205) 338-7932.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
809 Martin St N, Pell City, AL
35125, United States

Hours

Reviews

4.2
373 reviews
5 stars
222
4 stars
70
3 stars
44
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rude staff and unhelpful interactions.

Helpful Staff

Several reviews highlighted friendly and knowledgeable employees who provided assistance and went above and beyond to help customers.

Product Availability

Customers frequently noted that the store had the parts they needed, although there were instances of receiving incorrect or damaged items.

Mixed Experiences

While some customers praised the service and staff, others expressed frustration with long wait times and lack of assistance.

Positive Recommendations

A number of customers recommended specific employees for their exceptional service, indicating a few standout staff members.
  • JM
    John “RIVER RAT” Mullins
    Oct 28, 2025
    5.0
    Very helpful and had what I needed
  • TW
    thom wisner
    Sep 20, 2025
    1.0
    Bad part and could only refund to the card which takes 2 to 3 days. Was told they had no more. Lied about that. No help at all. Lazy people
  • MF
    Matthew F
    Sep 9, 2025
    3.0
    Average service, they aren't very helpful and act like you are don't know anything.
  • JJ
    Jessika Jett
    May 29, 2025
    2.0
    They had terrible customer service. I returned an item that didn't fit to get them to order the right size item. They told me it would be there at 12 the next day. I did not get my money back, it was going to the new item. I came back at 6 the next day and they was giving me trouble saying I didn't have anything there ordered. By the end of it my part was on the counter beside us and I got it. It's frustrating when you can't count on good customer service and people who can't do their job.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Pell City?

AutoZone Auto Parts in Pell City is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone offers in-store pickup for your convenience.