AutoZone Auto Parts

4.2
378 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Martin St N in Pell City, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pell City, AL or call us at (205) 338-7932.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
809 Martin St N, Pell City, AL
35125, United States

Hours

Reviews

4.2
378 reviews
5 stars
226
4 stars
70
3 stars
44
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising helpful and knowledgeable staff, while others report rude or unhelpful interactions.

Product Availability

Many customers appreciate that the store usually has the parts they need, although there are instances of receiving incorrect or defective items.

Staff Knowledge

While some employees are noted for their expertise and willingness to assist, others are criticized for lacking product knowledge.

Positive Experiences

Several reviews highlight exceptional service from specific employees, indicating that positive experiences can vary significantly depending on who is assisting.
  • JS
    Justin Stewart
    Dec 27, 2025
    1.0
    Went to buy a thermostat gasket, Zach helped me find what was supposed to be the correct one, he tried to upsell me to get a $20 thermostat with the gasket, I ended up getting just the gasket and it ended up being wrong and it leaked. The same day I came back and he said he would not return it even though the receipt said “if a part fails during the warranty period (1 year) shown on this receipt bring the part to any Autozone store and you will receive a replacement or refund”. He told me to take it to Odenville, he needs to be fired immediately for not following company policy
  • AH
    Andy Hawkins
    Dec 25, 2025
    5.0
    Always has what you need or can get it quick
  • TG
    Talina Gibbs
    Dec 22, 2025
    5.0
    I went there Saturday for a new battery, Bray was excellent and kind to help me. The manager, sorry didn't get his name, was so knowledgeable and efficient! They really really saved me! Thank you for the great service!!!
  • JA
    Jacob Ashley
    Nov 29, 2025
    5.0
    Excellent customer service! The two gentlemen working evening shift of Saturday, November 29th, 2025 went above and beyond to provide great customer service. Thank you!
  • JM
    John “RIVER RAT” Mullins
    Oct 28, 2025
    5.0
    Very helpful and had what I needed

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Pell City?

AutoZone Auto Parts in Pell City is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone offers in-store pickup for your convenience.