Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Martin St N in Pell City, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pell City, AL or call us at (205) 338-7932.
Many customers reported poor customer service experiences, citing rude staff and unhelpful interactions.
Helpful Staff
Several reviews highlighted friendly and knowledgeable employees who provided assistance and went above and beyond to help customers.
Product Availability
Customers frequently noted that the store had the parts they needed, although there were instances of receiving incorrect or damaged items.
Mixed Experiences
While some customers praised the service and staff, others expressed frustration with long wait times and lack of assistance.
Positive Recommendations
A number of customers recommended specific employees for their exceptional service, indicating a few standout staff members.
JM
John “RIVER RAT” Mullins
Oct 28, 2025
5.0
Very helpful and had what I needed
TW
thom wisner
Sep 20, 2025
1.0
Bad part and could only refund to the card which takes 2 to 3 days. Was told they had no more. Lied about that. No help at all. Lazy people
MF
Matthew F
Sep 9, 2025
3.0
Average service, they aren't very helpful and act like you are don't know anything.
JJ
Jessika Jett
May 29, 2025
2.0
They had terrible customer service. I returned an item that didn't fit to get them to order the right size item. They told me it would be there at 12 the next day. I did not get my money back, it was going to the new item. I came back at 6 the next day and they was giving me trouble saying I didn't have anything there ordered. By the end of it my part was on the counter beside us and I got it. It's frustrating when you can't count on good customer service and people who can't do their job.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Pell City?
AutoZone Auto Parts in Pell City is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup?
Yes, AutoZone offers in-store pickup for your convenience.
Is same-day delivery available at AutoZone Auto Parts in Pell City?
Yes, same-day delivery is available for customers at this AutoZone location.
What types of products can I find at AutoZone Auto Parts in Pell City?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which automotive brands does AutoZone in Pell City carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact number for AutoZone Auto Parts in Pell City?
You can reach AutoZone in Pell City at (205) 338-7932.
Where is AutoZone Auto Parts located in Pell City?
AutoZone is located at 809 Martin St N, Pell City, AL 35125.
Are there any automotive repair centers near AutoZone in Pell City?
Yes, Express Oil Change & Service Center is nearby, offering automotive repair services which can complement your visit to AutoZone.
What dining options are available near AutoZone in Pell City?
Nearby you can find various restaurants including Daylight Donuts, KFC, Pizza Hut, Mayas Mexican Grill, Jack's Diner, Little Caesars Pizza, Baskin-Robbins, Dunkin, and Milo's Hamburgers.
Are there shopping and retail stores close to AutoZone in Pell City?
Yes, nearby retail stores include Badcock Home Furniture &more, bealls, and Burkes Outlet where you can shop before or after your visit to AutoZone.