Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Martin St N in Pell City, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pell City, AL or call us at (205) 338-7932.
Feedback is mixed regarding customer service, with some praising helpful and knowledgeable staff, while others report rude or unhelpful interactions.
Product Availability
Many customers appreciate that the store usually has the parts they need, although there are instances of receiving incorrect or defective items.
Staff Knowledge
While some employees are noted for their expertise and willingness to assist, others are criticized for lacking product knowledge.
Positive Experiences
Several reviews highlight exceptional service from specific employees, indicating that positive experiences can vary significantly depending on who is assisting.
JS
Justin Stewart
Dec 27, 2025
1.0
Went to buy a thermostat gasket, Zach helped me find what was supposed to be the correct one, he tried to upsell me to get a $20 thermostat with the gasket, I ended up getting just the gasket and it ended up being wrong and it leaked. The same day I came back and he said he would not return it even though the receipt said “if a part fails during the warranty period (1 year) shown on this receipt bring the part to any Autozone store and you will receive a replacement or refund”. He told me to take it to Odenville, he needs to be fired immediately for not following company policy
AH
Andy Hawkins
Dec 25, 2025
5.0
Always has what you need or can get it quick
TG
Talina Gibbs
Dec 22, 2025
5.0
I went there Saturday for a new battery, Bray was excellent and kind to help me. The manager, sorry didn't get his name, was so knowledgeable and efficient! They really really saved me! Thank you for the great service!!!
JA
Jacob Ashley
Nov 29, 2025
5.0
Excellent customer service! The two gentlemen working evening shift of Saturday, November 29th, 2025 went above and beyond to provide great customer service. Thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Pell City?
AutoZone Auto Parts in Pell City is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup?
Yes, AutoZone offers in-store pickup for your convenience.
Is same-day delivery available at AutoZone Auto Parts in Pell City?
Yes, same-day delivery is available for customers at this AutoZone location.
What types of products can I find at AutoZone Auto Parts in Pell City?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Which automotive brands does AutoZone in Pell City carry?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the contact number for AutoZone Auto Parts in Pell City?
You can reach AutoZone in Pell City at (205) 338-7932.
Where is AutoZone Auto Parts located in Pell City?
AutoZone is located at 809 Martin St N, Pell City, AL 35125.
Are there any automotive repair centers near AutoZone in Pell City?
Yes, Express Oil Change & Service Center is nearby, offering automotive repair services which can complement your visit to AutoZone.
What dining options are available near AutoZone in Pell City?
Nearby you can find various restaurants including Daylight Donuts, KFC, Pizza Hut, Mayas Mexican Grill, Jack's Diner, Little Caesars Pizza, Baskin-Robbins, Dunkin, and Milo's Hamburgers.
Are there shopping and retail stores close to AutoZone in Pell City?
Yes, nearby retail stores include Badcock Home Furniture &more, bealls, and Burkes Outlet where you can shop before or after your visit to AutoZone.