Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Opelika.
Staff members are consistently described as friendly, knowledgeable, and helpful, creating a welcoming environment for customers.
Efficiency
Many reviews highlight the quick service, with customers often being in and out in a short amount of time.
Professionalism
While most feedback praises the professionalism of the staff, there are isolated incidents of unprofessional behavior that have been noted.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing it as high compared to competitors, despite some discounts being available.
Operational Issues
There are complaints regarding incorrect hours of operation listed online, leading to customer frustration.
MM
michael mclane
Nov 17, 2025
5.0
The people make getting your oil changed as easy as it can be . Thank you for being polite.
MJ
Mariela J
Nov 12, 2025
5.0
Staff was really nice and helpful. The place was clean and well maintain. And I was very happy to see women as part of the staff. They were specially nice and caring and explained me everything I need to know about future needs.
AB
Ashlin Bandy
Nov 4, 2025
5.0
I always feel like everyone goes above and beyond to make sure I’m educated on what they are doing and to make my experience great! As a female, it can be nerve wrecking to do these things, but not here! The customer service is like Chick-fil-A !!
BM
BrianH McGill
Nov 4, 2025
5.0
This was by far the easiest oil change ever. I was pulled into the shop within a minute of arriving to the location and helped immediately. My techs name was Sam and he was amazing! Not only was he very knowledgeable, but he was very personable and friendly. The manager was on site actively helping customers as well and he was very friendly too. Highly recommend.
RL
Rick Lashley
Oct 31, 2025
5.0
Alex, River, Nate, and Dylan were great. They were friendly and knowledgeable. We had the oil changed, the tires check, the transmission fluid changed and they check the cabin air filter. It needed to be replaced,they checked their inventory, but didn't have one in stock, so Alex ran up to a local parts store and picked one up. They had us in and out in less 30 minutes.