Enterprise Rent-A-Car

4.0
255 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1220 Fox Run Ave, Opelika, AL
36801, United States
(334) 749-6767
https://www.enterprise.com/en/car-rental/locations/us/al/opelika-558h.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Opelika, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Opelika location today.

Location

Enterprise Rent-A-Car
1220 Fox Run Ave, Opelika, AL
36801, United States

Hours

Reviews

4.0
255 reviews
5 stars
175
4 stars
11
3 stars
15
2 stars
9
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Joe and Shay providing exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of vehicles despite prior bookings, leading to customer frustration.

Mixed Experiences

While some customers had excellent experiences, others reported poor service and unprofessional behavior, indicating inconsistency in service quality.

Vehicle Condition

Feedback on vehicle cleanliness and maintenance was mixed, with some customers noting clean and well-maintained cars, while others reported issues like dirty interiors.
  • SV
    Seiyefa Vincent
    3 days ago
    5.0
    Lovely customer service
  • MC
    Michael Corno
    Dec 27, 2025
    1.0
    We booked a minivan 6 months in advance for a trip to Florida. Called again a week before pickup day and were assured the van was available. When we arrived that day, we were told they had no vans or full-size suvs available. All had either been rented out, extended, or out in the shop. They offered us 2 vehicles, which wouldn’t work for a 12-16hr drive. We were told sorry, and have a great day. Went immediately to Hertz in Auburn and picked up Yukon for our trip. Coworkers have complained about similar situations when trying to book work trips. I would recommend checking with Hertz or Avis in Columbus before using this Enterprise location. Maybe keep it as a last resort, but I wouldn’t hold my breath that you’ll walk away happy.
  • NF
    NatySanty Franco
    Dec 20, 2025
    1.0
    Irresponsible and unprofessional
  • SM
    Samuel Mandel
    Dec 16, 2025
    5.0
    Love this location! Definitely coming back!
  • CB
    Charles Bagley
    Dec 2, 2025
    5.0
    I recently rented a passenger van for Thanksgiving travel, and the experience exceeded expectations from start to finish. The vehicle was clean, comfortable, and well-maintained, which made the long drive smooth for everyone. What truly set this rental apart was the customer service. The team was attentive, quick to assist, and made the entire process simple and stress-free.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Opelika?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, luxury cars, and more, with flexible rental options.

Where is Enterprise Rent-A-Car located in Opelika, AL?

Enterprise Rent-A-Car is located at 1220 Fox Run Ave, Ste B2b, Opelika, AL 36801.