Need a rental car in Opelika, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Opelika location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Joe and Shay providing exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of vehicles despite prior bookings, leading to customer frustration.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unprofessional behavior, indicating inconsistency in service quality.
Vehicle Condition
Feedback on vehicle cleanliness and maintenance was mixed, with some customers noting clean and well-maintained cars, while others reported issues like dirty interiors.
SV
Seiyefa Vincent
3 days ago
5.0
Lovely customer service
MC
Michael Corno
Dec 27, 2025
1.0
We booked a minivan 6 months in advance for a trip to Florida. Called again a week before pickup day and were assured the van was available. When we arrived that day, we were told they had no vans or full-size suvs available. All had either been rented out, extended, or out in the shop. They offered us 2 vehicles, which wouldn’t work for a 12-16hr drive. We were told sorry, and have a great day. Went immediately to Hertz in Auburn and picked up Yukon for our trip. Coworkers have complained about similar situations when trying to book work trips. I would recommend checking with Hertz or Avis in Columbus before using this Enterprise location. Maybe keep it as a last resort, but I wouldn’t hold my breath that you’ll walk away happy.
NF
NatySanty Franco
Dec 20, 2025
1.0
Irresponsible and unprofessional
SM
Samuel Mandel
Dec 16, 2025
5.0
Love this location! Definitely coming back!
CB
Charles Bagley
Dec 2, 2025
5.0
I recently rented a passenger van for Thanksgiving travel, and the experience exceeded expectations from start to finish. The vehicle was clean, comfortable, and well-maintained, which made the long drive smooth for everyone. What truly set this rental apart was the customer service. The team was attentive, quick to assist, and made the entire process simple and stress-free.