Safelite AutoGlass

4.2
656 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Montgomery area, turn to Safelite AutoGlass . Those in central Montgomery or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 116 Eastdale Rd S, Safelite AutoGlass Montgomery repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
116 Eastdale Rd S, Montgomery, AL
36117, United States

Hours

Reviews

4.2
656 reviews
5 stars
481
4 stars
45
3 stars
17
2 stars
21
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service from staff, highlighting good communication and helpfulness.

Service Quality

While most reviews noted high-quality repairs and efficient service, some customers reported issues with the quality of repairs and cleanliness after service.

Scheduling Issues

Several customers expressed frustration with scheduling appointments, including cancellations and lack of timely communication regarding changes.

Technician Performance

Technicians received positive feedback for their professionalism, efficiency, and knowledge, with specific mentions of individual technicians who stood out.

Overall Experience

Overall, customers had a mix of positive and negative experiences, with many recommending the service while others indicated they would not return due to specific issues.
  • MB
    My Sound Box
    6 days ago
    4.0
    Apart from being rescheduled multiple times, the experience was great. The service was originally set for Saturday, then rescheduled by satellite for Monday, and again for Wednesday. When the service started, it was discovered that the glass had been scratched. My tech Corey was fantastic at handling the situation. He was very professional and personable. He also did an excellent job with my windshield and explained aftercare in a way that was easy to understand and follow.
  • AS
    Asia S.
    Nov 10, 2025
    5.0
    Gary was my technician and he was professional, efficient and had great communication! My windshield looks great and you would never know it had any damage. I will definitely be using Safelite again for any repairs. Great job, Gary! Thank you again!
  • CS
    C Skyles
    Nov 10, 2025
    5.0
    I just wanna say that Safelite did an amazing job on my windshield. They were kind , the people that scheduled My appointment was very nice. They listen to all my questions and needs and I would recommend Safelite to anybody.
  • QB
    Quncharlevas Barnes
    Oct 30, 2025
    1.0
    I had the worst experience with this company. I would never go back first of all. It took them over three weeks to get me an appointment. once I got the appointment, they fix my window with some very cheap glass. It was broken again 13 days later I went back to ask them. What can I do about it? They told me absolutely nothing. I paid $1300 to get my window fixed for only 13 days. The guy that looked at my window the second time after they broke again, was very rude very nasty and I felt disrespected. Please do not waste your money at this company.
  • HH
    heather hall
    Oct 22, 2025
    2.0
    I've always had great service and great customer Service at this location until today. Today I arrived for my appointment and was told by the girl at the front counter that she canceled my appointment because I didn't answer her courtesy call the day before. I actually tried to call her back but got no answer. I didn't receive a text or anything to confirm my appointment. Just her calls. I was presenting at a conference yesterday and was not available to answer my phone. I am livid that they canceled my appointment for no other reason than a missed courtesy call. I was simply told to reschedule for another day. I think I'd rather take my business elsewhere. Very disappointed! And angry.

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass Montgomery located?

Safelite AutoGlass is located at 116 Eastdale Rd S, Montgomery, AL 36117, USA.

What services does Safelite AutoGlass offer?

Safelite provides auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, insurance paperwork processing, and power window repairs.