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Joe Hudson's Collision Center

4.7
(522 reviews)

Business Details

2636 Taylor Rd, Montgomery, AL
36117, United States
(334) 396-5274

About

Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Joe Hudson's Collision Center
2636 Taylor Rd, Montgomery, AL
36117, United States

Hours

Reviews

4.7
522 reviews
5 stars
456
4 stars
36
3 stars
10
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional customer service, particularly highlighting staff members like Debra.

Repair Quality

Many reviews noted high satisfaction with the quality of repairs, with vehicles looking as good as new after service.

Communication

While some customers appreciated the frequent updates, others expressed frustration with delays and lack of proactive communication regarding repair timelines.

Timeliness

Several customers reported that their vehicles were returned earlier than expected, although some experienced significant delays.

Mixed Experiences

A few customers had negative experiences related to service quality and communication, indicating inconsistency in overall customer satisfaction.
  • HT
    Hugh Tomlin
    6 days ago
    5.0
    Excellent, professional service.
  • CJ
    Cynthia Jackson
    Feb 5, 2026
    5.0
    Great and friendly customer service. Awesome body work
  • AP
    Amanda Patterson
    Jan 29, 2026
    5.0
    Extremely satisfied with the repairs and customer service
  • JS
    Jimmy Lee Simmons
    Jan 20, 2026
    5.0
    My 2025 Lincoln Nautilus was involved in an accident on October 12, 2025 … there was a crash and the rear end of the vehicle was crushed. There was damage to the front bumper and the headlights. Joe Hudson came out and picked my SUV up by towing it to their shop around the 21st of October. My vehicle was ready for pickup on the 7th of January 2026. My SUV looked great! It drives like it was never involved in any collision. The truck was put back together and the vehicle was detailed. I would definitely recommend Joe Hudson for your repair needs.
  • PE
    Paul Evans
    Jan 12, 2026
    3.0
    Overall, the quality of the repair work was good, even tho the hood requires extra pressure to close the seam. Debra at the front desk was excellent - friendly, helpful, and professional. That said, there are a couple of areas where the experience could be improved. My estimated completion date was changed four different times. Each time, I had to call a day or two later to find out the car still wasn’t ready and get another estimated completion. I feel that if a promised date is missed, the shop should proactively contact the customer rather than waiting for the customer to call every time. Delivery was 2 weeks after the original estimate. Total time at the shop was a month. Another issue came up at pickup: my car battery was dead. I had no battery problems prior to bringing the car in. The staff jumped it and said it should recharge while driving, but it didn’t. When I called back, I was told a battery was “normal wear and tear” and that insurance wouldn’t cover it even though the battery failed while the car was in their care. That explanation felt a bit weak, even if it’s standard practice in the industry. The worker made no attempt to offer another option or assume any responsibility. I expected: - proactive updates - follow-through on commitments - shared responsibility JHCC delivered: - reactive communication - moving targets - zero ownership beyond policy In summary, the repair work itself was good 4 stars and the front-desk service was great 5 stars, but communication around scheduling 2 stars and handling the battery issue could be improved 2 stars.

Frequently Asked Questions About Joe Hudson's Collision Center

I have a brand new vehicle that has been involved in an accident. Can it look new again?

Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.

How long will it take to repair my vehicle?

Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.

Brand Certified Facts from Joe Hudson's Collision Center

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Certified March 01, 2026Yext Knowledge Graph
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