GooGoo Car Wash

4.6
401 reviews

About

Car Wash
Part of the Take 5 Car Wash network of washes, GooGoo Car Wash in Montgomery offers quick and convenient express washes to keep your vehicle shining. Both single-wash and unlimited membership options are available for you to wash at your discretion and our complimentary vacuums will keep your interior looking as great as your exterior!

Details

  • DebitAvailable

Location

GooGoo Car Wash
3621 Malcolm Dr, Montgomery, AL
36116, United States

Hours

Reviews

4.6
401 reviews
5 stars
340
4 stars
19
3 stars
18
2 stars
7
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and positive attitudes.

Service Quality

Overall, customers were satisfied with the car wash results, noting that their vehicles were cleaned thoroughly and looked great.

Subscription Issues

Some customers expressed frustration over unexpected charges related to subscription services, indicating a lack of clarity in communication.

Equipment Concerns

Several reviews mentioned mechanical issues with the car wash equipment, suggesting that improvements are needed.

Value for Money

Customers generally felt that the pricing was fair and appreciated the value received for the services provided.
  • CW
    Corsica Wade
    Nov 15, 2025
    5.0
    The staff was very helpful and kind.
  • DR
    damion ratliff
    Nov 1, 2025
    5.0
    Went above and out of the way. Great overall service thanks again guys.
  • SS
    Sangita Shrestha
    Oct 21, 2025
    1.0
    I went to get a car wash at Goo Goo car wash six months ago. I was approached by the car wash handler at the pay machine where you choose type of car wash services you would like to choose. I went there to get the basic car wash done. However, when he approached he asked me if I needed a car wash done for someone else in the family. I said, “Yes”, because my boyfriend was due on car wash and was looking forward to one. I was offered a $27 one time car wash service that would allow for two washes anytime that month, as long as my boyfriend makes it to the car wash place before the end of the month. I asked the representative if I would get charged again. He said, “No, it’s one time charge and that’s it.” So, I took up on the offer thinking it might be promotional offer. However, I was leaving out of the country for extended period of time. My boyfriend was the in charge of finances while I was gone including the debit card I used to pay for the car wash six or seven months ago. Turns out the guy had enrolled me on a monthly car wash subscription that I never agreed to. I was getting charged $27 each month without my authorization. When I came back, I came to find out about it and sent a cancellation request and they continued to charge me anyway even after the cancellation request. Now I am having to keep my card locked so I do not get charged again automatically. My boyfriend was not in the know either, about this charge and he let it get charged while I was away. I feel like the person should’ve made it clear that I was signing up for car wash subscription and will be getting charged every month $27. This is stealing out in the open without customer’s consent. I will never use their services knowing that they do shady business by keeping people in the blind. They just lost a customer who probably would’ve gotten a car wash services because me and my boyfriend just bought two brand new luxury vehicles that we would like to keep clean and shiny and upto date after returning from my trip. If the representative had been honest the first time around, I would’ve gone back to get the car wash services again. I have lots of friends and family that drive great cars needing various detailing and car washes all the time and would’ve recommended them as well. They lost my recommendation privilege too just because they wanted to charge my card without my consent. Sincerely, Unhappy customer who got charged $27 for not using any of their services for six/seven months
  • JF
    Jenice foster
    Oct 15, 2025
    5.0
    Awesome customer service!
  • CC
    Charles chappelle
    Oct 4, 2025
    5.0
    Very respectable customer service and very welcoming. Overall good experience including the wash that fully cleaned my car. Along with the help from the worker who detailed my dirty floor mats. Gets 5 stars from me and I will definitely be back!!