Lexus of Mobile

Reviews

• DJ

  Darryl Johnson

  5 days ago
  5.0
  Great service with Lexus of Mobile from the beginning of scheduling your appointment until your service is completed. Dexter thoroughly goes over everything that will be performed and if you have any questions or concerns that you need to address, he forwards that to the service personnel working on your vehicle. What I was impressed with was the video made showing what I had concerns about. I was placed at ease with this process. Thank you Dexter for your professionalism.
• CD

  Curt Dombrow

  5 days ago
  5.0
  Came to Lexus of Mobile with high expectations and left with satisfaction. Dexter listened to our needs and made sure they were taken care of. Dave was also very helpful as it was our first time there and helped showed us around and got our loaner car (a 2026) taken care of. Just a good time getting service from an extremely friendly bunch.
• DK

  David Karrick

  Mar 31, 2026
  5.0
  Lexus of Mobile was a great experience! We dealt with Clarence, and he was amazing. We saw what we wanted on their site and went the next day to go and look at it. We had contacted Clarence, he had it ready for us and waiting, and it was all we hoped it to be. I can't say enough good things about Clarence regarding his style and way of doing things, made the whole experience a breeze and he is a true gem to have dealt with. Very satisfied customers indeed👍
• MC

  Metta Christensen

  Mar 31, 2026
  1.0
  It was terrible. My husband sat over there all day for an oil change. Our appointment time was 7:30am. The dealership could not find my car and then could not find the key. I’m not even sure the car was serviced. They did not change the sticker or reset the maintenance for the car. If I could give you zero stars, I would.
• HT

  Henrique Triboni

  Mar 28, 2026
  1.0
  Maybe I am unlucky, but today I stopped at this dealership for the second time to trade in my car, and, again, I did not enjoy the experience. The salesperson does not listen to what I want and keeps insisting on selling me what is available. Since I am not in a hurry, I moved to another brand, and I can tell you: this non-Lexus salesperson is great! And the sad part is that I own a Lexus purchased elsewhere.

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