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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(332 reviews)

Business Details

1109 W I-65 Service Rd N, Mobile, AL
36618, United States
(251) 344-0730

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mobile, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our College Park location today.

Location

Enterprise Rent-A-Car
1109 W I-65 Service Rd N, Mobile, AL
36618, United States

Hours

Reviews

4.2
332 reviews
5 stars
228
4 stars
31
3 stars
16
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, highlighting their helpfulness and attentiveness.

Vehicle Availability

Several reviews noted issues with vehicle availability, including reservations not being honored and long wait times for cars.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding roadside assistance and management responsiveness.

Cleanliness Issues

Some customers reported that the vehicles were not clean upon pickup, indicating a need for better vehicle maintenance.
  • BS
    B Scott
    Feb 25, 2026
    1.0
    I arrived via Uber to pick up my rental vehicle, only to find no one at the front counter. After waiting 6–10 minutes, I was finally told that my reservation would not be available until 12:00 noon. No one called or notified me in advance. To make matters worse, I could clearly see two of the exact units I reserved sitting behind the gate. Now I have to pay for another Uber to get back home. All I received was “I’m sorry.” This was extremely frustrating, unprofessional, and a complete inconvenience. I relied on my confirmed reservation and expected better communication and service. Very disappointing experience — I will not be using Enterprise again.
  • DC
    Diane Chambers
    Feb 3, 2026
    5.0
    Book enterprise for all your car rental needs
  • IM
    Ingrid Mitchell
    Jan 20, 2026
    5.0
    Over the last 6 months I have had great experience with Enterprise Rent-A-Car. The staff is always friendly and helpful. Thank you guys for being there for me and my Family .
  • DJ
    Deborah Jackson
    Jan 9, 2026
    5.0
    The staff was very nice and professional. I will refer friends and family to them
  • VH
    VENESSA HESTER
    Jan 3, 2026
    5.0
    The customer service was great. Quick, fast,

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mobile, AL?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks, suitable for errands, weekend getaways, or when your car is in the shop.

What are the operating hours of Enterprise Rent-A-Car at the College Park location?

Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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