Enterprise Rent-A-Car

4.1
320 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1109 W I-65 Service Rd N, Mobile, AL
36618, United States
(251) 344-0730
https://www.enterprise.com/en/car-rental/locations/us/al/mobile-college-park-5520.html
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About

Car Rental AgencyVan Rental
Need a rental car in Mobile, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our College Park location today.

Location

Enterprise Rent-A-Car
1109 W I-65 Service Rd N, Mobile, AL
36618, United States

Hours

Reviews

4.1
320 reviews
5 stars
217
4 stars
31
3 stars
16
2 stars
14
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including reservations not being honored and long wait times for cars.

Cleanliness

Some customers noted that the vehicles were not clean upon pickup, with specific mentions of dirty interiors.

Roadside Assistance

Feedback indicated dissatisfaction with the roadside assistance service, describing it as unhelpful and lacking professionalism.

Staff Professionalism

While many staff members received positive remarks, there were instances of unprofessional behavior reported, particularly from management.
  • KF
    Kaitlyn Franklin
    Nov 12, 2025
    5.0
    Always my go to rental company.
  • JM
    Jacqueline McCants
    Nov 5, 2025
    5.0
    Very friendly and very good customer service
  • VP
    Valencia Pearson
    Nov 4, 2025
    5.0
    Exceptional Service
  • AM
    Amy March
    Oct 20, 2025
    5.0
    Staff was very helpful. Enterprise is always my go to for business rentals
  • AG
    Ariston Griffin
    Oct 1, 2025
    1.0
    I rented a car last Friday at 1000 A.M. about 11:30 a.m. as I'm traveling on the interstate to New Orleans the car alarm starts going off and we pull over immediately. The dipstick on the oil was way over full. So I called Enterpriseoffice I rented it from and they said they just had the oil changed and I was sorry they have someone pick it up by Sat morning...it still was not picked up on Sunday so I called the 1-800 number and got him to come get it finally.. they said they were going to void the order but they charged me $387.50 and have yet to do anything and it's been 5 days later .I've went up there and reached out twice by phone. They said they were going to have the area manager call me today but he has not. . No one called to apologize and say they were sorry no one's reached out to ask what happened nothing... I've always used Enterprise but I don't think I can anymore
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Mobile, AL?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks, suitable for errands, weekend getaways, or when your car is in the shop.

What are the operating hours of Enterprise Rent-A-Car at the College Park location?

Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.