Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their excellent service.
Reservation Issues
Several customers reported problems with vehicle availability, including not receiving the reserved car and long wait times.
Cleanliness and Maintenance
While many customers appreciated the cleanliness of the vehicles, some reported issues with poorly maintained cars, including unpleasant odors and cleanliness concerns.
Efficiency
Many reviews noted the quick and efficient rental process, with customers often being in and out in a short amount of time.
Mixed Experiences
While most feedback was positive, there were notable complaints about unprofessional behavior from some staff and poor communication regarding reservations.