Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Mobile, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mobile Mertz location today.
Location
Hours
Reviews
4.0
1,029 reviews
5 stars
652
4 stars
102
3 stars
56
2 stars
52
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Dallas and Smiley for their exceptional service.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where reserved cars were not ready or available upon arrival.
Quick Process
Customers frequently noted the efficiency of the rental and return process, often mentioning minimal wait times and smooth transactions.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service experiences, particularly regarding communication and handling of issues.
Vehicle Condition
Some customers reported receiving vehicles that were not clean or in good condition, impacting their overall satisfaction.
- VKVirginia KnightNov 9, 20255.0The client service is excellent. Dallas is very helpful and professional! He called me by name when I walked in to pick up my rental and he was there when I brought it back .
- EDEllen DavisNov 4, 20255.0Enterprise has worked with me throughout the years. Today Dallas Gamble helped me return truck. Good attitude and professional.
- JBJeannette BennettNov 2, 20255.0Seamless experience. Staff was professional
- SGStar GoldbergNov 2, 20255.0Always the best experience. We only ever use this office. The representatives are helpful and very professional.
- AAALEJANDRA AGUILAROct 30, 20255.0Great customer service every time I rent a vehicle.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Mobile, AL?
Enterprise Rent-A-Car in Mobile offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
Where is Enterprise Rent-A-Car located in Mobile?
The Enterprise Rent-A-Car Mobile Mertz location is at 2929 Government Blvd, Mobile, AL 36606.
What are the operating hours of Enterprise Rent-A-Car in Mobile?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online through the Enterprise website at https://www.enterprise.com/en/car-rental-locations/us/al/mobile-mertz-5521.html or by calling +1 251-470-0607.
Does Enterprise Rent-A-Car in Mobile offer any discounts for military personnel?
Yes, this Enterprise location provides discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in Mobile?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car at 2929 Government Blvd near any auto repair shops or dealers?
Yes, nearby places include Mobile Mitsubishi, AutoNation Collision Center Mobile, and Joe Bullard Chevrolet, which could be helpful if your vehicle requires service before renting or returning.
Are there any restaurants near Enterprise Rent-A-Car in Mobile where I can dine before or after picking up my rental?
Boyd's Royal Knight and Royal Knight bars/restaurants are nearby and offer dining options to enjoy during your visit.
If I need automotive services while renting, are there tire shops or auto body shops close to Enterprise Rent-A-Car Mobile?
Yes, Mobile Chevrolet offers tire services and there are auto body shops such as Caliber Collision and Affordable Auto Painting & Collision nearby.
How can nearby places like Motormax of Mobile or Exit 1 Auto be useful for customers visiting Enterprise Rent-A-Car?
Motormax of Mobile and Exit 1 Auto are used car dealers close by, useful if you are exploring vehicle options beyond rentals. These dealerships can complement your visit for purchasing or comparing cars.