AutoZone Auto Parts

4.2
386 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cottage Hill in Mobile, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mobile, AL or call us at (251) 660-6222.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3983 Cottage Hill, Mobile, AL
36609, United States

Hours

Reviews

4.2
386 reviews
5 stars
234
4 stars
73
3 stars
41
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Carol and Todd for their exceptional service.

Staff Knowledge

While some reviews noted knowledgeable staff, others pointed out a lack of expertise and poor customer service from certain employees.

Mixed Experiences

Customers reported a mix of positive and negative experiences, with some expressing disappointment in service quality and product availability.

Store Cleanliness

Several reviews mentioned that the store was clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

There were complaints about incorrect parts being provided and issues with stock availability, leading some customers to seek alternatives.
  • JS
    Johnny Salami
    Aug 14, 2025
    5.0
    I'm only there in morning time. staff is very helpful and timely
  • SK
    Shania King
    Jul 28, 2025
    5.0
    Carol Howard from store #3828 came straight from church to the cottage hill location to help me figure out what was wrong with my car and get it back running. She was very personable and helpful!
  • CL
    Courtney Lampley
    Jul 28, 2025
    5.0
    I had a wonderful experience at this auto zone . Thank you Ciara and Keith for your services.
  • PS
    Peggy Savage
    Jul 13, 2025
    1.0
    Wanted to buy window wipers . When I told the young woman helping me that I would need the wipers installed, she immediately said that would not be possible . She said they were short staffed. I and one other person were the only ones in the store and the other person was checking out. When I said I couldn't buy them unless they were installed, she said thank you for coming in and walked off.. I found this to be very rude... Will not go back. .
  • ME
    Melanie Eddins
    Jul 1, 2025
    1.0
    My wipers stopped working, I went to your establishment to get the fuses checked. Was told , they don’t check fuses. Asked them to show me where the fuses are located and tell me how to check fuses. They said, no, I would have to check my wonders manual. Very disappointed in their lack of customer service. I am now at oreilys, where I will do all my business going forward

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Mobile, AL?

AutoZone Auto Parts in Mobile, AL is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Where is AutoZone Auto Parts located in Mobile, AL?

AutoZone Auto Parts is located at 3983 Cottage Hill, Mobile, AL 36609, USA.