AutoZone Auto Parts

4.3
579 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Halls Mill Rd in Mobile, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mobile, AL or call us at (251) 661-9554.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5451 Halls Mill Rd, Mobile, AL
36619, United States

Hours

Reviews

4.3
579 reviews
5 stars
361
4 stars
125
3 stars
48
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful associates.

Product Availability

Customers appreciated the wide selection of parts available, often finding items that other stores did not have.

Order Fulfillment

Several reviews highlighted issues with order fulfillment, including incomplete orders and delays in receiving parts.

Store Cleanliness

The store was noted for being clean and well-organized, contributing to a positive shopping experience.

Staff Knowledge

While some staff were praised for their knowledge and assistance, others were criticized for lacking expertise and not being able to help customers effectively.
  • RH
    Renee Haynes
    1 day ago
    1.0
    Disgusting customer service. The crew there Saturday at 250pm are a bunch of guys who's momas didn't teach them any manners. Do not go to the Halls Mill Rd location if you're a female. They'll descriminate against you and completely ignore you at the counter 👍
  • OV
    Olivia Viravong
    6 days ago
    5.0
    Store was wonderful great customer service she took care of what I needed for my service with yall today Mrs Tammy wonderful sweet lady ❤️ she Deserve’s a raise
  • SM
    scotti murphy
    6 days ago
    5.0
    Great experience verry helpfully team and awsome management
  • JW
    Jennifer Williams
    Sep 21, 2025
    5.0
    They were SUPER HELPFUL
  • JT
    Jessica Toomer
    Aug 22, 2025
    1.0
    Paid for a part and was told it would be ready a certain date and time and my receipt says the same exact day and time I was told still haven't gotten a call and part did not come in still and I've already paid for a part but did not receive if I don't get part waiting an extra day I'm taking my receipt to the manager or higher above and getting refund and will not be using this autozone again.. also get the run around over the phone about a part i paid for! I shouldn't of even paid for it until it came! Wow.. stuck with no part and I've paid for absolutely nothing! We will see after this extra day or I'm refunding and never using this autozone again!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts at 5451 Halls Mill Rd in Mobile, AL?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.