Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
221 reviews
5 stars
183
4 stars
12
3 stars
10
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while many praised the staff for being friendly and professional, others reported rude and condescending behavior from certain employees.
Communication
Customers appreciated timely updates and communication throughout the repair process, although some felt they had to initiate contact for information.
Quality of Repairs
Overall, the quality of repairs received positive feedback, with many customers stating their vehicles looked like new after service.
Timeliness
Repair times varied; while some customers were pleased with quick turnaround, others experienced delays and issues with timely completion.
Professionalism
Many reviews highlighted the professionalism of staff, particularly in handling repairs and customer interactions, though there were notable exceptions.
- DSDavid Smith2 days ago5.0They did a great job on my repairs. The staff was also extremely friendly.
- KJKendall JordanNov 13, 20255.0They did a great job on my car
- SMSandra MurphyOct 27, 20255.0Staff was very professional. They kept me informed of the work being done on my vehicle. It was ready when they said it was gonna be ready and they did a great job. Very impressed with Brandon the manager.
- TWtim watsonOct 22, 20255.0Great service
- RCrobert cieniewiczSep 25, 20251.0Wow. First, I have never been here. Second, I will never go here. Spoke to a guy named "JD" about coming in for an estimate on a very minor repair. This guy is one of the most condescending and arrogant people I have ever spoken to over the phone in regards to a potential business transaction. He was rude and talked down to me the whole time and clearly is very full of himself. His brief over the phone assessment of what the repair would cost was way over the top compared to other estmates I received as well. If this guys attitude is any indication of what this company is about, they are definitely not for me. I felt undervalued as a customer and disrespected as a person after the first couple minutes of our conversation. EDIT/UPDATE: (reply to Joe Hudsons reply) Hey Joe Hudson, what on EARTH are you talking about?? Total loss?? torn down?? air bags? sensors? headiner? seat components?? air bag deployment?? insurance companies?? You clearly have me confused with a completely different customer which tells me Im not the only one unhappy with the attitude and demeanor of your employees, which by the way, you completely failed to address in your reply. I called about some very minor damage to my front bumper, which I explained I would not be using my insurance for. It got caught on a metal step, got scratched and a couple clips got pulled out. Thats it. Thats what I called about an estimate for. See my original comment above about the way I was treated and ultimately made to feel. I called two other companies that day and got additional over the phone estimates which were BOTH in the ballpark of about $800 less than the high end of the estimate I got from Joe Hudson. I got the repair done for about $800, and that was after I opted for a completetly new bumper which wasnt even necessary. I even opted to pay more for a Honda bumper and could have saved over $100 if I went with an aftermarket bumper. I also could have just gotten a paint touch up and a screw added for much less. Your estimate was $1000-$1500! Instead of addressing the real issue which is your employee clearly doesnt know how to talk to people, you made it out like Im some sort of disgruntled potential customer who couldnt face the "reality of the costs involved" but Im not even the person youre referencing in your reply! Ha! LOOK INWARD. You people really are full of yourselves and you should really make sure youre talking to the right person before you try to reply online. My original comment stands and then some, to say the very, very least.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore my brand new vehicle after an accident?
Yes, they use a computerized paint mixing system that accurately matches your vehicle's finish to make it look new again.
How long does it take to repair a vehicle at Joe Hudson's Collision Center?
Repair time depends on the damage complexity, but repairs are completed timely without compromising quality.
What payment methods are accepted for repairs at Joe Hudson's Collision Center?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car is ready for pickup?
The center will contact you once all repairs are inspected and your vehicle is ready to be picked up.
What types of vehicles does Joe Hudson's Collision Center service?
They service a wide range of brands including Ford, Honda, Chevrolet, Tesla, Kia, Hyundai, Nissan, and more.
What are the operating hours of Joe Hudson's Collision Center in Madison, AL?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Joe Hudson's Collision Center provide warranty on their repairs?
Yes, they offer a lifetime warranty on metalwork and warranty on structural and dent repair.
Are there nearby places customers can visit after their repair appointment?
Yes, customers can visit BCI Sports Performance & Fitness for workouts, or Party Print Express for rental and printing services nearby.
How can customers find Joe Hudson's Collision Center using public transit or local landmarks?
The center is located near Toyota Material Handling SOUTH, a known car dealer, which can serve as a landmark for locating the shop.
What other automotive-related businesses are near Joe Hudson's Collision Center that might assist customers?
Toyota Material Handling SOUTH and White Cap, which offer automotive parts and industrial supplies, are nearby to support customers' additional needs.