Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Farrah, Raphael, and Ramsey for their exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find no cars available despite reservations.
Rental Process
Customers reported mixed experiences with the rental process, with some noting long wait times and complications during pickup, while others appreciated the efficiency and ease of the process.
Cleanliness and Condition
Feedback varied on the cleanliness and condition of the vehicles, with some customers expressing satisfaction while others reported receiving poorly maintained cars.