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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(492 reviews)

Business Details

9300 Madison Blvd, Madison, AL
35758, United States
(256) 464-5609

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Madison, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Huntsville Madison location today.

Location

Enterprise Rent-A-Car
9300 Madison Blvd, Madison, AL
35758, United States

Hours

Reviews

4.0
492 reviews
5 stars
303
4 stars
66
3 stars
34
2 stars
16
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Farrah, Raphael, and Ramsey for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find no cars available despite reservations.

Rental Process

Customers reported mixed experiences with the rental process, with some noting long wait times and complications during pickup, while others appreciated the efficiency and ease of the process.

Cleanliness and Condition

Feedback varied on the cleanliness and condition of the vehicles, with some customers expressing satisfaction while others reported receiving poorly maintained cars.
  • EP
    Ed Pendergrass
    1 day ago
    5.0
    Very friendly, knowledgeable and professional
  • SG
    sathya gorantla
    6 days ago
    5.0
    Daija was very helpful throughout the process. I had a great experience and would definitely rent at this location again!
  • NE
    Nayen Escobar
    Feb 13, 2026
    1.0
    Terrible. First, you get to reserve a van a week in advance but when you get to talk to them about getting the van ready they don’t have it ready, they don’t have at all, instead they tell you they can give you what they have in their lot (only big trucks, vans) That may not work for you because it may be too big to drive it whenever you may go, at that point you have no choice than to take it because you have a place to go. They know that way ahead but they tell you the day before or anything, what they do, they just lie to you, in your face, all lies about the re-calls on their vehicles and other nonsense. Be careful when you try to make a reservation at this place. No integrity, no calls or emails about not having the vehicle ready for you so you can decide if you want that change or not. I won’t do business with them ever again.
  • DL
    Daniela Luyo
    Feb 6, 2026
    5.0
    Imani was absolutely wonderful to work with. She was kind, professional, and made the entire process smooth and stress-free. She took the time to explain everything clearly and truly went above and beyond to help.
  • LM
    lisa mortensen
    Feb 4, 2026
    5.0
    Needed a rental car immediately. Our local Enterprise came to our rescue! Great customer service! The staff are super kind as well. Pick up and return was quick and easy. They made a tough day a lot easier. Thank you!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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