AutoZone Auto Parts

4.5
408 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hughes Rd in Madison, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Madison, AL or call us at (256) 837-9002.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1626 Hughes Rd, Madison, AL
35758, United States

Hours

Reviews

4.5
408 reviews
5 stars
282
4 stars
75
3 stars
24
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Product Quality

Some customers reported issues with product quality, particularly with batteries, leading to dissatisfaction and loss of trust.

Mixed Experiences

While many reviews highlighted positive experiences, there were also complaints about poor service from certain employees, indicating inconsistency in customer interactions.

Efficiency

Customers appreciated the quick service and efficient problem-solving, especially regarding battery replacements and diagnostics.

Store Environment

The store was noted for its cleanliness and organization, contributing to a pleasant shopping experience.
  • KF
    Kendall Frye
    Dec 27, 2025
    5.0
    Clayton was super helpful, knew his stuff, and was super sweet! Safe place to go, y’all!
  • VV
    Vickie Vickie
    Dec 23, 2025
    1.0
    Had bought a battery from there had problems. Went back they replaced it saying they had received faulty batteries and mine was one of them. Over a week before my warranty ended I was having problems with the second battery. They used the checker and said my battery was fine. But still was having to jump off my battery, Long story short it was my battery. I just decided to take my business somewhere else. Got a new battery from a different place and car is fine. Lost a customer never going back. When I called to let them know I should have gotten a battery under my warranty instead of having to purchase a new battery since I had a warranty, guy just said ok to everything I said. Never asked how can I make it right? Went to another place and got the customer service I deserved. If you have a warranty stand your place. Or you might just get ok
  • CV
    Charlotte Volans
    Nov 3, 2025
    5.0
    I love this store and the employees. Always willing to assist. Today I want to especially thank Brandon for getting my old car tag off and putting the new tag on. I had tried everything.
  • TE
    Tony Evans
    Nov 2, 2025
    5.0
    Staff was knowledgeable, friendly and helpful.
  • LR
    Linda Robinson
    Oct 29, 2025
    5.0
    Excellent customer service! Every associate I have encountered was kind and friendly. Good leadership James!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Madison, AL?

AutoZone Auto Parts in Madison is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Madison?

It is located at 1626 Hughes Rd, Madison, AL 35758, USA.