twin creeks towing

Reviews

• TD

  Tara Davis

  Sep 16, 2025
  1.0
  Whoever answered the phone when I called was very rude. There is no one there and they ask to call 30 minutes ahead of time which is ok, but we did that and still waited an hour for someone to show up. Called whoever the number is on the website and she got rude stating how she cant just have the drivers stop what they are doing to get our car out. I understand that, but why did she have to get smart about it. I just wanted an eta of when someone would be there because we called like we were supposed to and still had to wait an hour. Then she smarted off saying I talked to your husband about this earlier. Well it doesnt matter if you did. I just was calling again to find out an eta. I just dont understand why people get so rude so quickly when you are just asking a simple question. Someone needs to talk to her about how to talk to customers.
• WM

  William Marler

  Jul 16, 2025
  1.0
  It is so sorry when a company does not know what an itemized statement is. When you are dealing with an insurance company, they need more information than a name, amount, and how it was paid. How am I supposed to be reimbursed if my insurance company doesn't have the information? Is your company going to reimburse me for what I paid? Your dispatcher was so rude to me as well as someone else. That is very disrespectful. This matter could have been taken care of professionally. There is no excuse for a company that has a rating of 4.7. As far as the driver, he was very respectful. Thank you, sir. I will never recommend your company to anyone. If anything, I would appreciate it if you could straighten this matter out.
• DG

  Debbie Garland

  Feb 25, 2020
  5.0
  Very professional. Best towing ever

Frequently Asked Questions About twin creeks towing