twin creeks towing

4.7
346 reviews
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Business Details

128 Dillards Lane, Lincoln, AL
35096, United States
(855) 562-0663
http://www.twincreekstowingal.com/

About

Towing Service Station
At Twin Creeks Towing, we specialize in providing comprehensive heavy duty and automotive towing services across Anniston, Oxford, Talladega, Lincoln, and Pell City, AL. With a commitment to reliability and professionalism, our fully trained team is equipped to handle any towing request, from light to heavy duty. Available 24/7, our extensive fleet ensures rapid response times for all emergency situations. Whether you need a tow or winch service, trust Twin Creeks Towing for fast, dependable, and affordable solutions. Your safety and satisfaction are our top priorities.

Location

twin creeks towing
128 Dillards Lane, Lincoln, AL
35096, United States

Hours

Reviews

4.7
346 reviews
5 stars
307
4 stars
10
3 stars
6
2 stars
0
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with several reviews highlighting rudeness from dispatchers and phone operators, while others praised the professionalism and friendliness of the drivers.

Timeliness

Many customers appreciated the prompt response times and quick arrival of drivers, often noting that they were on-site much faster than expected.

Professionalism

Several reviews commend the drivers for their professionalism, courteous behavior, and ability to handle stressful situations effectively.

Pricing

There are mixed opinions on pricing, with some customers finding the service expensive compared to competitors, while others felt the pricing was reasonable for the quality of service received.
  • RH
    Rachel Hamilton
    Dec 23, 2025
    5.0
    Corey was prompt and polite, and made a lousy situation much easier to deal with. Very grateful for the help!!!
  • ER
    Ethan Randall
    Nov 23, 2025
    1.0
    One of the most expensive companies for car lockouts that I know of… $105 for help me get in my car (I locked the keys in it) and you’re 0.6 miles away from me……. Come on😑
  • TD
    Tara Davis
    Sep 16, 2025
    1.0
    Whoever answered the phone when I called was very rude. There is no one there and they ask to call 30 minutes ahead of time which is ok, but we did that and still waited an hour for someone to show up. Called whoever the number is on the website and she got rude stating how she cant just have the drivers stop what they are doing to get our car out. I understand that, but why did she have to get smart about it. I just wanted an eta of when someone would be there because we called like we were supposed to and still had to wait an hour. Then she smarted off saying I talked to your husband about this earlier. Well it doesnt matter if you did. I just was calling again to find out an eta. I just dont understand why people get so rude so quickly when you are just asking a simple question. Someone needs to talk to her about how to talk to customers.
  • WM
    William Marler
    Jul 16, 2025
    1.0
    It is so sorry when a company does not know what an itemized statement is. When you are dealing with an insurance company, they need more information than a name, amount, and how it was paid. How am I supposed to be reimbursed if my insurance company doesn't have the information? Is your company going to reimburse me for what I paid? Your dispatcher was so rude to me as well as someone else. That is very disrespectful. This matter could have been taken care of professionally. There is no excuse for a company that has a rating of 4.7. As far as the driver, he was very respectful. Thank you, sir. I will never recommend your company to anyone. If anything, I would appreciate it if you could straighten this matter out.
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Frequently Asked Questions About twin creeks towing

Where is Twin Creeks Towing located?

Twin Creeks Towing is located at 128 Dillards Lane, Lincoln, AL 35096, US.

What types of towing services does Twin Creeks Towing provide?

Twin Creeks Towing specializes in comprehensive heavy duty and automotive towing services, including light and heavy duty towing, as well as winch services.