Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Lincoln, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,757 reviews
5 stars
824
4 stars
429
3 stars
260
2 stars
79
1 star
165
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the bathrooms and store areas were dirty and in need of deep cleaning.
Staff Behavior
Feedback on staff was mixed; while some praised friendly service, others reported rude interactions and poor customer service.
Facilities
A significant number of reviews highlighted the lack of showers, which is a major disappointment for truck drivers.
Parking Issues
Customers expressed frustration over limited parking availability, with many spots being reserved or paid.
Convenience
The location is noted for its convenience off the interstate, but many felt it lacked essential truck stop amenities.
- NNNathan1 day ago5.0⭐️⭐️⭐️⭐️⭐️ A Customer Service Rockstar at Pilot – Amber Deserves Corporate Recognition! I stop at Pilot locations all over the country, and I can honestly say I have never received customer service like I did from Amber. She is hands-down the best representative Pilot could ever hope for. From the moment I walked in, Amber was welcoming, upbeat, and genuinely helpful. She wasn’t just doing her job—she was doing it with excellence, professionalism, and a level of customer care that truly sets her apart. In a world where good service is getting harder to find, Amber is the kind of employee that makes customers want to come back. She treats people with respect, handles every task with a smile, and goes above and beyond without being asked. Pilot, if you're listening: Employees like Amber are the reason your brand keeps loyal customers. She deserves recognition—from store level all the way up to corporate leadership. If every Pilot had an Amber, it would be the gold standard for travel centers nationwide.
- TTTheman TheledgenOct 16, 20254.0Under staff
- NRNicole RichardsonOct 6, 20255.0Clean bathroom and folks were nice from entering to exiting
- MWMatthew WatkinsSep 18, 20251.0To be a pilot truck stop they don't have shows what a shame got to go 5 miles out of route to get a show
- JJJohnSep 4, 20255.0Good clean store lots of products to cheese brown.Clean bathrooms and showers.Good travel center
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Lincoln, AL offer?
Pilot Travel Center provides fuel (gasoline, diesel, DEF), clean restrooms, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and a driver’s lounge.
What are the operating hours of Pilot Travel Center in Lincoln, AL?
The travel center is open 24 hours a day, 7 days a week, including holidays with regular hours.
Are showers available at this location?
Showers are available at many Pilot locations; please check the store locator tool for this specific location or contact the store directly for details.
Can anyone purchase and use the showers?
Yes, anyone can purchase and use showers at Pilot Travel Center locations.
What payment methods are accepted at the Lincoln, AL Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is overnight parking available at this Pilot Travel Center?
Yes, overnight parking is available, but we recommend contacting the store directly for location-specific parking rules.
What fuel types can I get at Pilot Travel Center in Lincoln?
They offer gasoline, diesel, and DEF fuels with high-speed pumps.
How can I reserve parking or showers at Pilot Travel Center?
You can reserve parking or showers using the Pilot MyRewards app or the online links provided at pilotcompany.com.
Which nearby restaurants can I visit close to Pilot Travel Center in Lincoln?
Nearby dining options include Arby's, Waffle House, Taco Bell, KFC, Burger King, Jack's, and Domino's Pizza.
Are there nearby hotels near Pilot Travel Center for extended stays?
Yes, nearby hotels include Holiday Inn Express Hotel & Suites, Comfort Inn & Suites Lincoln Talladega I-20, Days Inn by Wyndham Lincoln, and Daysinn Lincoln.
What nearby automotive or truck services are available near Pilot Travel Center?
Nearby automotive services include Pit Row Truck Plaza (truck repair and emergency roadside), Pit Row Pit Stop (automotive repair), and U-Haul Neighborhood Dealer (truck rentals).