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Bill Penney Toyota of Jasper

4.7
(1513 reviews)

Business Details

3815 Highway 78 East, Jasper, AL
35501, United States
(833) 682-6629

About

Car DealerToyota DealerTire ShopBrake ShopUsed Car DealerAuto Parts StoreAuto Repair ShopOil Change Service StationCar Leasing ServiceCar Finance and Loan Company
Bill Penney Toyota provides the community of Jasper with new Toyota cars, trucks, and SUVs as well as quality used cars, trucks, SUVs.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Bill Penney Toyota of Jasper
3815 Highway 78 East, Jasper, AL
35501, United States

Hours

Reviews

4.7
1,513 reviews
5 stars
1,364
4 stars
40
3 stars
16
2 stars
10
1 star
83

What are people saying?

AI-generated from recent customer reviews

Sales Staff

Customers consistently praised the professionalism, knowledge, and helpfulness of the sales staff, particularly mentioning individuals like Kaden, Austin, and Deshawn.

Customer Experience

Many reviews highlighted a smooth and enjoyable car buying experience, with staff being patient, attentive, and responsive to customer needs.

Service Quality

The service department received positive feedback for being efficient and thorough, with staff members like Chris and Amanda being noted for their professionalism.

Mixed Reviews

Some customers reported negative experiences related to sales tactics and service issues, indicating a need for improvement in transparency and communication.
  • SC
    Samuel Cortez
    3 days ago
    5.0
    I get my vehicle serviced here regularly. The staff is friendly, professional, and knowledgeable. Chris Adkins has helped me for most of my services. He is excellent. I've started hoping for him anytime I schedule maintenance. He clearly outlines my car's needs and also is able to provide guidance on how to best maintain the car. Furthermore, he is able to distinguish between what is necessary vs what is optimal. When Chris helps me, I feel like he takes care of my needs. Thank you, Chris. Management, I hope you recognize Chris for his outstanding servicing skills.
  • VH
    Venuss Hillman
    Feb 24, 2026
    5.0
    Hi, I wanted to give a Huge Shout out to Lyndon Harris for assisting me effortlessly every step of the way during my recent purchase at your dealership. Lyndon answered each and every question I had and explained the whole purchasing process very thoroughly. I also want to shout out Jake he was a tremendous help as well during my purchasing process, he made my vehicle test drive smooth and answered every question I asked. These 2 guys went above and beyond my expectations. I would just like to let you know you have some valuable team players working in your organization with both these guys. Good luck in your future endeavors.
  • AS
    Angela Sloan
    Feb 23, 2026
    5.0
    After going to a few different car dealerships Saturday, we decided to stop by Bill Penney. Lyndon was very patient with me looking at different cars (I’m very indecisive lol) I found one that I feel in absolute love with! He was amazing during the entire experience! I told him what I was really wanting in a car and payments. He made it happen! My family loves our Tahoe and we are so appreciative of Lyndon and everyone that made our experience great!!
  • KL
    Karen Lollar
    Feb 22, 2026
    5.0
    Me and my daughter inlaw pulled up in a small Volkswagen car yes we both had worked all day had my grandbaby also and Noone ran to help us except one young lady her name is KENDRA HENDON and that day she was so sweet and explained some of the difference in the vehicles . To be honest I was gonna go somewere else and look around also but she made a big impression on me so 3 days later I told her id be back . And yes I went back and we are in the process now of waiting on the vehicle I want to arrive . She was so helpful and sweet so if anyone has anxiety as bad as I do its ok go see her and they will help you get what you want . I will update when my vehicle has arrived so stay tuned !!!
  • MB
    Marsha Butler
    Feb 9, 2026
    5.0
    My husband and I had the pleasure of meeting Kaden Nicholas at Bill Penney Toyota, and what an experience it truly was. After a long and discouraging day visiting other dealerships, we had decided to give up and head home. While driving back, we unexpectedly received a notification from our credit card company about a vehicle at Bill Penney Toyota. On a whim—and honestly, with little expectation—my husband sent an email. Almost immediately, Kaden responded and shared that he had a few vehicles we might be interested in. We decided to take one last chance and drove from Birmingham to Jasper—and we are so glad we did. Thanks to Kaden, we fell in love with a beautiful Toyota Highlander. Kaden’s professionalism, patience, and genuine care made all the difference. He never rushed us, answered every question, and helped guide us to a decision we truly felt at peace about. We are so grateful for him and the experience he provided. Thank you, Kaden! We pray God blesses you in a special and abundant way. Bill Penney Toyota, you truly have a jewel working for you!

Brand Certified Facts from Bill Penney Toyota of Jasper

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Certified March 01, 2026Yext Knowledge Graph
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