Customer Service
Many customers praised the friendly and helpful staff, highlighting specific salespeople like Jordan, Austin, and Jerica for their professionalism and support throughout the buying process.
Sales Experience
Overall, customers reported positive experiences with the sales process, noting that it was smooth, easy, and free of pressure, with several recommending specific sales representatives.
Service Issues
Some customers expressed dissatisfaction with service-related experiences, mentioning issues with unauthorized work done on vehicles and concerns about transparency in service recommendations.
Mixed Reviews on Pricing
While many customers felt they received good deals, others reported feeling misled about pricing and financing options, indicating a need for clearer communication regarding costs.