Advance Auto Parts

4.4
248 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5300 Oporto Madrid Blvd S in Irondale offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5300 Oporto Madrid Blvd S, Irondale, AL
35210, United States

Hours

Reviews

4.4
248 reviews
5 stars
159
4 stars
56
3 stars
17
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted unprofessional behavior from management and staff, with complaints about rudeness and lack of accountability.

Product Knowledge

While some staff were noted for their expertise, there were instances where customers received incorrect product recommendations, leading to frustration.

Store Experience

The store was generally described as clean and well-stocked, but there were complaints about long wait times and disorganized service during busy periods.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who provided exceptional service.
  • JT
    Jose torres
    Nov 11, 2025
    4.0
    Good
  • CB
    Cedric Burl
    Nov 5, 2025
    5.0
    I recently visited this Advance Auto Parts location when my vehicle wouldn’t start. I was frustrated at first with some of the store policies, but the manager took the time to explain everything clearly and helped me understand why those policies were in place. That level of communication and professionalism really stood out. The technician also went above and beyond. Even though the issue with my vehicle wasn’t something they could fix on-site, he still took his time to help me diagnose the problem and explain what was going on in detail. Their patience, courtesy, and professionalism made a difficult situation much easier to deal with. I truly appreciate their help and highly recommend this location for their excellent customer service and integrity. — Cedric
  • GZ
    gladys Zimmerman
    Oct 8, 2021
    4.0
    Great place to get auto parts. Customer service on point
  • JR
    James Ragland
    Jun 21, 2019
    5.0
    AWESOME experience with the pros at advance

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*