Goodyear Auto Service

Reviews

• AR

  Andrew Reynolds

  Dec 17, 2025
  5.0
  Excellent experience from start to finish. The service was fast, professional, and done right the first time. The shop itself was clean and well organized, which really stood out. Everyone I interacted with was friendly, helpful, and genuinely seemed to care about doing a great job. It’s refreshing to find a tire shop that combines great service with a welcoming atmosphere. I’ll definitely be coming back and would highly recommend them to anyone.
• MG

  Marissa G

  Dec 15, 2025
  1.0
  Awful service. I booked an appointment after being told the issue with my truck could be fixed. I arrived at 7:00 AM, but wasn’t informed until after 8:00 that their “truck” mechanic wasn’t available, and the mechanic on site didn’t feel comfortable doing the work. I was then given multiple excuses as to why a simple task, removing and replacing a bolt, couldn’t be completed, and no explanation as to why this information wasn’t communicated sooner. This was a waste of my time and completely unprofessional. I will not be returning.
• DW

  Disney Wishes

  Nov 10, 2025
  5.0
  I was out of town and had a sudden gas leak from my high pressure line. It was repairs from another shop 2 months ago. They check it and I needed a new line, the seal was broken. The ordered new one and got it in 45 mins and they got it on and it was fixed!! I am so happy they got to me right away, I’m out of town and needed to drive home. They were very friendly helpful and fast with quality service! Thank you , thank you!!
• EE

  Eve

  Oct 6, 2025
  1.0
  Around noon on June 21st I took my vehicle for brakes as I was told it's the cause of the vibration. I asked tech what would cause them to wear so quickly, he told me that any rotors made within 3-4 years they were made with less copper causing them to warp. They drove it, put it on the rack and checked other parts to ensure I didn't need to replace anything connected. He confirmed there was plenty of padding left, I asked if I could keep them, he said if the rotors are warped you don't want to use the same brakes, but he never confirmed that they were. A little over 4 hrs later the job was done. I left and was almost home. The car didn't ride different at all until it got worse the closer I got home. I heard a thumping noise from the driver tire that only got louder and made the car unusually bounce and wiggle a little. I called to notify them and "oh shit, can you bring it back" was the response. I couldn't drive back as I was minutes from home and had other obligations. We planned for that following Monday, but the weekends are my only availability. From then on, with curves and turns I'd hear sounds from my front and rear passenger. My car would force me to slow daily. I tried rescheduling and even attempted to drop in, but either no tech on site or booked. The VSC TRAC OFF lights eventually came on. Between relocating in July, mother duties and grieving my daughters' father loss, I was overly consumed hence my availability was limited. Oct 4th, I was fortunate to be seen. They drove it, put it on the scanner and told me the sensor could cause unnecessary wiggling and hesitation of the car and the work they did has nothing to do with the brakes. He mentioned I have to take it to dealer since they're the only ones to fix it, so I did. Lexus dealership told me the wheel bearing is broken, the radiator is busted, the axle and rack and pinion needs replacing. The service guy said these are obvious and any mechanic under my car undeniably saw these issues, none of which were mentioned at Goodyear on both visits. I'm pretty confident the wheel bearing broke soon after I left from getting brake job by Goodyear. Granted time went by delaying my revisiting sooner, but I knew my car wasn't the same and felt unsafe to drive since Goodyear. My car never shook while driving, only vibration in the steering wheel, and I never heard a thumping from the driver tire until that day. I have the video inspection from lexus should you have any questions or concerns. Thanks. Update: 11.14.25 I've posted the axle they neglected to tell me was bad.
• DF

  Dennis Fitzpatrick

  Sep 13, 2025
  5.0
  They took care of of my car needs on short notice. Pricing was fair. I high recommend them for their quick and courteous service.

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