Express Oil Change & Tire Engineers

Reviews

• DF

  Desgazon Family

  2 days ago
  1.0
  I went in for a simple oil change, and immediately after leaving, the entire undercarriage splash shield was hanging down and dragging on the ground. I had to pull over and physically get under my car multiple times because it was scraping the road the whole way. This was absolutely not an issue before the oil change. When I returned to have them fix it, I was told, “Sometimes all the pins come out,” as if that’s normal. It’s not. Those clips don’t just magically fall out — especially right after service. It’s clear the shield wasn’t properly secured during the oil change. They reattached it but refused to offer any kind of refund or compensation, despite the inconvenience and potential damage from it dragging on the pavement. Very disappointing experience. I won’t be returning, and I wouldn’t recommend trusting them with your vehicle.
• JM

  Janae Mcclam

  5 days ago
  5.0
  JaMarcus and John were so very helpful! They truly went over and beyond for me to have a great experience. JaMarcus thank you for getting me in and out with my oil change and cleaning my windshield during my wait. John thank you for figuring out how to change my headlight. You both were great!
• YB

  Yvonne Briggs

  5 days ago
  5.0
  Justin Morgan at the Huntsville location is such an amazing employee. He makes my experience so pleasant and stress free. He is very caring and kind. Every time I visit this location Justin makes sure my vehicle is safe before leaving and getting back on the road. Overall 10/10 employees and experience. Thank you Justin!
• AE

  Amy Estacio

  Feb 26, 2026
  5.0
  Tristan (and front office staff) were very pleasant, very informative, and took the time to answer all my questions. Customer service is second to none...absolutely wonderful! Even though it's "across town" for me, I'll be making the trip for the simple jobs.
• RS

  Russ Schafer

  Feb 19, 2026
  5.0
  Being legally blind my main mode of transportation is with a mobility scooter as I can no longer drive. Yesterday on my way to work I ran over some glass on the sidewalk where someone decided to toss an empty 6pack of beer bottles which resulted in a punctured tire. I brought my tire into Express Oil on Oakwood drive hopeing they could plug it for me. Unfortunately they no longer use plugs as they sometimes come out so for liability issues they now use patch plugs. Due to the size of the patch and the size of my tire, they were unsure if they would be able to fix my tire but that they would try. Fortunately for me they were able to fix my tire. When I attempted to pay for the repair they told me that there was no charge. Thank you Doug and John, for your excellent service and friendly atmosphere. Sincerely Russ Schafer

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