Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Huntsville, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Dr. location today.
Location
Hours
Reviews
4.1
922 reviews
5 stars
607
4 stars
98
3 stars
42
2 stars
43
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their kindness, professionalism, and willingness to help, particularly highlighting individuals like Malcolm, Brandon, and Searia.
Slow Service
Numerous reviews mentioned long wait times for both pick-up and drop-off, with some customers expressing frustration over the efficiency of the staff.
Vehicle Condition
While many customers reported receiving clean and well-maintained vehicles, there were complaints about receiving damaged cars and issues with vehicle availability.
Reservation Issues
Several customers experienced problems with reservations, including not having the reserved vehicle available and poor communication regarding their bookings.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding management and service inconsistencies, leading to a divided perception of the location.
- LMLouise Merriweather3 days ago5.0Professional and courteous from the moment I walked in to pick up my car and returning it. Staff was very nice professional, and provided excellent service. Thank you so much!!
- ASAnnelle Santana4 days ago5.0Fast, friendly, professional. I had the pleasure of working with Brandon. Everything went very smooth with my reservation. It was during a high traffic hour and I feel he handled not just me, but everyone with respect and any high stress situation he was able to calm the situation. I will rent again and recommend this center to anyone! Thank you all
- JRJOHN RAYNov 13, 20255.0Great staff, associates were pleasant, courtesious, and helpful. Car was great with no issues, Mazda CX-5. Location was convenient to location where our vehicle was being repaired, pick-up was prompt, driver/associate was very pleasant and drove very carefully/safely. Highly satisfied!
- JMJosh MeyerNov 10, 20251.0Terrible experience. Reserved a car the day before online. Showed up and waited 45 minutes for them to tell me they didn't have my car, but would call me when one gets turned in. Really? Why did the website offer me a car? It wasn't specialty car, just a standard car. They didn't tell me when I checked in. And just before one guy told me they didn't have a car, another lady told me my car was almost ready. Also, there are rows of computers where people are sitting taking calls and making/changing reservations. But a large part of the time they were just sitting there hanging out. Not a good look when there are people sitting there waiting. The one plus was that everyone was friendly. But there's really no excuse for this level of incompetence.
- DHDiane HutsonNov 4, 20255.0I have rented from Enterprise a lot over the years. But these last two times they have been absolutely amazing. We even had a car break down and they had us in a new one in ten minutes. Brendon Robinson at Myrtle Beach and Malcolm Jackson and the whole team at Huntsville AL have been quick, efficient and kind. Pleasant experiences pleasant people very happy with service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Huntsville offer?
Enterprise Rent-A-Car in Huntsville offers a wide range of vehicles including standard cars, vans, and luxury cars, suitable for errands, weekend getaways, and more.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car in Huntsville open on Sundays?
No, the Enterprise Rent-A-Car location in Huntsville is closed on Sundays.
Where is Enterprise Rent-A-Car located in Huntsville, AL?
It is located at 6650 Hwy 72 W, Huntsville, AL 35806.
What payment options are available at Enterprise Rent-A-Car Huntsville?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
Can I book a rental car online for the University Dr. location?
Yes, you can reserve your rental car online via Enterprise's website for the Huntsville University Dr. location.
Are there any nearby automotive repair shops close to Enterprise Rent-A-Car in Huntsville?
Yes, Tire Discounters and RimTyme Custom Wheels and Tires offer automotive repair and tire services nearby, which can be convenient if your rental car needs maintenance.
What nearby dining options can I visit before or after renting a car at Enterprise in Huntsville?
Nearby dining options include Grille 29 for seafood and steak, Sands of Sahara HSV for cocktails and hookah, and Hammer Heads Daiquiri Bar for burgers and casual dining.
Is there lodging available close to Enterprise Rent-A-Car in Huntsville?
Yes, the Hampton Inn Huntsville/Village of Providence hotel is nearby, making it convenient for travelers to rent a car and stay close by.