Enterprise Rent-A-Car

4.1
936 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

6650 Hwy 72 W, Huntsville, AL
35806, United States
(256) 430-1818
https://www.enterprise.com/en/car-rental/locations/us/al/huntsville-university-dr-5561.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Huntsville, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Dr. location today.

Location

Enterprise Rent-A-Car
6650 Hwy 72 W, Huntsville, AL
35806, United States

Hours

Reviews

4.1
936 reviews
5 stars
618
4 stars
99
3 stars
42
2 stars
43
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Malcolm, Montaya, and Searia for their exceptional service.

Wait Times

Numerous reviews mentioned long wait times for vehicle pickup and drop-off, with some customers expressing frustration over delays even with reservations.

Vehicle Availability

Several customers reported issues with vehicle availability, including instances where reserved cars were not ready or available upon arrival.

Overall Experience

While many customers had positive experiences, there were significant complaints regarding disorganization and poor management at the location.
  • BA
    Bradee Aiyer
    6 days ago
    5.0
    Very organized, efficient , and very kind staff!!!
  • TT
    Titaylor
    Dec 28, 2025
    5.0
    This was my second time renting from this location, I appreciate how they always keep the customer informed when their is a delay.
  • WJ
    Wayne Junior
    Dec 26, 2025
    1.0
    What's the point in having an appointment, if I'm going to have to wait 30 minutes to an hour for a car when I get there? Unacceptable
  • GH
    Garrett Homes
    Dec 22, 2025
    5.0
    It’s always a pleasure to rent from this Enterprise location. There is always positive energies in the office that makes the process that much more enjoyable. Montaya was a delight to work with. She informed me that the car I reserved wasn’t available, she was able to quickly work her magic to find me another option, which turned out to be an upgrade at the same price. I appreciate this type of customer service, one that problem solves. This is my preferred location, even when it’s about 20 min out the way. Thank you for the great service!
  • MC
    Michelle Corrado
    Dec 10, 2025
    5.0
    Loving the new process when picking up a vehicle, so much smoother! I can say that no matter what, the people have always been fantastic that work at both locations I have rented from in the past few years!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Huntsville offer?

Enterprise Rent-A-Car in Huntsville offers a wide range of vehicles including standard cars, vans, and luxury cars, suitable for errands, weekend getaways, and more.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.