Enterprise Rent-A-Car

3.8
542 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Huntsville, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Calvary Hill location today.

Location

Enterprise Rent-A-Car
1006 Jordan Ln NW, Huntsville, AL
35816, United States

Hours

Reviews

3.8
542 reviews
5 stars
324
4 stars
58
3 stars
19
2 stars
17
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the staff for being friendly and helpful, others reported poor communication and unprofessional behavior.

Wait Times

Many customers experienced long wait times for vehicle pickup, with some waiting over an hour despite having reservations.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were dirty or in need of repairs.

Reservation Issues

Customers reported problems with reservations, including not having the reserved vehicle available and discrepancies in pricing.

Overall Experience

While some customers had positive experiences and praised the service, a significant number expressed dissatisfaction and indicated they would not return.
  • DM
    David K Mullins
    2 days ago
    5.0
    All around service. I definitely recommend!
  • PH
    Pam Harlin
    5 days ago
    5.0
    I had another excellent experience with this location and so appreciate the welcoming and friendly culture they have established over the years. Please keep it going and thank you for the positive takeaways...every.single.time. 👏🏽💐💜
  • QF
    Quin Frazier
    Oct 27, 2025
    1.0
    Probably the worst experience I've had with enterprise out of any location. The location denied our worker from getting a truck because the name on our business credit card was different from his (Obviously). Tried to fix the situation and got transferred to 3 different people who were no help at all. Then instead of just processing a new reservation for our manager when he walked in, they said you need to go on our website and do it yourself. Better off going to a competitor and not using this location ever....
  • SC
    Shawn Cassidy
    Oct 27, 2025
    5.0
    I see there are some negative reviews for this Enterprise location but my experience was great. Got a rental last week while my car is in the body shop. Did not wait very long to get picked up and the vehicle I got was perfect. Very clean inside and out. Jaden and Brendon were the team members who assisted me. They were great! Don't be discouraged by some of the reviews here. I'm very pleased.
  • BJ
    Brandon Johnson
    Oct 23, 2025
    5.0
    I recently rented a car from the Enterprise Rental car location, and the experience was excellent. The gentlemen here were very professional and helpful throughout the entire process — from picking up the rental to returning it. They even went above and beyond by offering me a ride back to the dealership where my car was being serviced. I would highly recommend this location to anyone in need of a rental car!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Huntsville, AL?

Enterprise Rent-A-Car is located at 1006 Jordan Ln NW, Huntsville, AL 35816.

What are the business hours for Enterprise Rent-A-Car in Huntsville?

The business hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.