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Century Volvo Cars

4.8
(1238 reviews)

Business Details

3800 University Drive N.W., Huntsville, AL
35816, United States
(256) 536-3800
https://www.century-volvo.com/

About

Volvo DealerVolvo
The 34-year-old Century Volvo has always been in the "people business" and has a rich history of both family and employee bonds. From the third-generation dealer and president Tracy Jones to the tight-knit body of employees, Century realizes the importance of employee relations as the driving force behind customer relations.

Location

Century Volvo Cars
3800 University Drive N.W., Huntsville, AL
35816, United States

Hours

Reviews

4.8
1,238 reviews
5 stars
1,150
4 stars
38
3 stars
18
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting individuals like Tim and Mike.

Communication

Many reviews noted excellent communication throughout the service process, including updates via text and video overviews of repairs.

Service Quality

The service department received high marks for thoroughness, promptness, and quality of repairs, with many customers expressing satisfaction with the speed and effectiveness of the service.

Pricing Concerns

Some customers expressed concerns about high diagnostic and repair costs, suggesting that while the service is good, the pricing may deter future visits.
  • T6
    Triton 64
    6 days ago
    4.0
    Honest mechanics. They found the problem and fixed it, same day. They charged a slightly steep, but relatively fair rate. Only thing keeping it from being 5 star is I feel that it was slightly more expensive than I believe to be necessary; however, it is a dealership after all.
  • JH
    Jan Hughes
    Feb 26, 2026
    5.0
    Century Volvo surpassed all of our expectations!!! They gave excellent service from start to finish with regular updates throughout. We are so glad we chose Century to service our Volvo with professional and expert care.
  • CW
    Claudia Williams
    Feb 25, 2026
    5.0
    Great experience at Century Volvo! Larry was professional, knowledgeable, and easy to work with. No pressure—just great customer service from start to finish. Highly recommend asking for Larry!
  • LR
    Lindsey Robbins
    Feb 18, 2026
    5.0
    This was easily the best car buying experience we have ever had.
  • EC
    Everett Columbus
    Feb 16, 2026
    4.0
    Took my 2013 Volvo in for service with them, the fee is a bit steep for diagnosis but the crew is professional and the mechanics give a video overview of problems they find with your vehicle that I found very helpful. Would recommend for urgent assistance but I would take my car to someplace cheaper for anything shy of urgent work. My car had a failed brake booster in it and they could have the part in two days once ordered so points for speed. The people at Century Volvo were very clear to communicate with which had been a godsend compared to the two weeks I’ve spent waiting at nearby mechanics for the same repair before I was fed up and came here. Customer amenities if you choose to wait are pleasant, with outlets available at a table if you choose to work while you wait and the coffee is good. Overall, not my first choice for car repair but certainly worth the steep cost if your car is in need of professional touch and high quality customer service. I’ll reply with any further notes I have on the business when my car is repaired in a few days.

Frequently Asked Questions About Century Volvo Cars

What are the operating hours of Century Volvo Cars?

Century Volvo Cars is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays. The Service and Parts Departments are additionally open Saturday from 8:00 AM until 1:00 PM.

Where is Century Volvo Cars located?

Century Volvo Cars is located at 3800 University Drive N.W., Huntsville, AL 35816, USA.

Brand Certified Facts from Century Volvo Cars

This information is certified by Century Volvo Cars and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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