The 34-year-old Century Volvo has always been in the "people business" and has a rich history of both family and employee bonds. From the third-generation dealer and president Tracy Jones to the tight-knit body of employees, Century realizes the importance of employee relations as the driving force behind customer relations.
Customers consistently praised the professionalism, friendliness, and helpfulness of the staff, particularly highlighting individuals like Tim and Mike.
Communication
Many reviews noted excellent communication throughout the service process, including updates via text and video overviews of repairs.
Service Quality
The service department received high marks for thoroughness, promptness, and quality of repairs, with many customers expressing satisfaction with the speed and effectiveness of the service.
Pricing Concerns
Some customers expressed concerns about high diagnostic and repair costs, suggesting that while the service is good, the pricing may deter future visits.
T6
Triton 64
6 days ago
4.0
Honest mechanics. They found the problem and fixed it, same day. They charged a slightly steep, but relatively fair rate. Only thing keeping it from being 5 star is I feel that it was slightly more expensive than I believe to be necessary; however, it is a dealership after all.
JH
Jan Hughes
Feb 26, 2026
5.0
Century Volvo surpassed all of our expectations!!! They gave excellent service from start to finish with regular updates throughout. We are so glad we chose Century to service our Volvo with professional and expert care.
CW
Claudia Williams
Feb 25, 2026
5.0
Great experience at Century Volvo! Larry was professional, knowledgeable, and easy to work with. No pressure—just great customer service from start to finish. Highly recommend asking for Larry!
LR
Lindsey Robbins
Feb 18, 2026
5.0
This was easily the best car buying experience we have ever had.
EC
Everett Columbus
Feb 16, 2026
4.0
Took my 2013 Volvo in for service with them, the fee is a bit steep for diagnosis but the crew is professional and the mechanics give a video overview of problems they find with your vehicle that I found very helpful. Would recommend for urgent assistance but I would take my car to someplace cheaper for anything shy of urgent work.
My car had a failed brake booster in it and they could have the part in two days once ordered so points for speed. The people at Century Volvo were very clear to communicate with which had been a godsend compared to the two weeks I’ve spent waiting at nearby mechanics for the same repair before I was fed up and came here.
Customer amenities if you choose to wait are pleasant, with outlets available at a table if you choose to work while you wait and the coffee is good.
Overall, not my first choice for car repair but certainly worth the steep cost if your car is in need of professional touch and high quality customer service. I’ll reply with any further notes I have on the business when my car is repaired in a few days.
Frequently Asked Questions About Century Volvo Cars
What are the operating hours of Century Volvo Cars?
Century Volvo Cars is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays. The Service and Parts Departments are additionally open Saturday from 8:00 AM until 1:00 PM.
Where is Century Volvo Cars located?
Century Volvo Cars is located at 3800 University Drive N.W., Huntsville, AL 35816, USA.
What types of services does Century Volvo Cars offer?
Century Volvo Cars offers new and pre-owned car sales, service, parts, and collision center services. They also specialize in window tinting and detailing.
What payment options are accepted at Century Volvo Cars?
Century Volvo Cars accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Century Volvo Cars?
You can contact Century Volvo Cars by phone at +1 256-536-3800, toll-free at +1 888-600-4701, or via email at obiggers@centuryauto.com.
Does Century Volvo Cars have any special offers?
Yes, Century Volvo Cars has special offers which can be found by visiting their offers page via https://www.century-volvo.com/?ddcref=YEXTFeaturedMessage.
What nearby car dealerships are close to Century Volvo Cars?
Nearby car dealerships include Porsche of Huntsville, Century Automotive's Pre-Owned Center, Jaguar Huntsville, Land Rover Huntsville, Bentley Hyundai, and Century BMW, all within the local area surrounding Century Volvo Cars.
Are there any nearby restaurants to visit before or after a trip to Century Volvo Cars?
Yes, nearby dining options include Dreamland BBQ, Shogun Japanese Steak & Sushi, Waffle House, and Heaven's Healthy Kitchen, offering a variety of cuisine choices close to Century Volvo Cars.
Where can customers find nearby accommodation when visiting Century Volvo Cars?
Nearby accommodations include Quality Inn University and Econo Lodge Inn & Suites, providing convenient lodging options for customers visiting Century Volvo Cars.
What nearby services are available for automotive needs other than Century Volvo Cars?
Nearby automotive services include Century Collision Center, Century Porsche, Express Oil Change & Tire Engineers, and Big Red at Bentley Hyundai of Huntsville, offering additional repair, maintenance, and parts options.
Brand Certified Facts from Century Volvo Cars
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Certified March 01, 2026Yext Knowledge Graph
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