The 34-year-old Century Volvo has always been in the "people business" and has a rich history of both family and employee bonds. From the third-generation dealer and president Tracy Jones to the tight-knit body of employees, Century realizes the importance of employee relations as the driving force behind customer relations.
Overall, customers praised the staff for being helpful, friendly, and professional, with many highlighting specific employees for their exceptional service.
Service Efficiency
Many reviews noted the quick and efficient service, with timely repairs and effective communication throughout the process.
Mixed Experiences
While most feedback was positive, there were some negative experiences reported, particularly regarding customer service attitudes and pricing concerns.
Innovative Features
Customers appreciated the use of video inspections and updates during service appointments, enhancing transparency and trust.
BP
black panther009
Jan 6, 2022
1.0
I received a cold and hostile reception from three white people.
An overt message that I was either too low class or too black to set foot upon a Volvo Dealership.
JC
Jacey Carter
Feb 11, 2021
5.0
Amazing customer service! Highly recommend Century Volvo!
JS
Jackie Spiegle
Dec 31, 2019
5.0
Century has been taking care of our Volvo’s for years. They always do a great job. The new remodel provides a wonderful place for waiting or working remote.
Frequently Asked Questions About Century Volvo Cars
What are the operating hours of Century Volvo Cars?
Century Volvo Cars is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays. The Service and Parts Departments are additionally open Saturday from 8:00 AM until 1:00 PM.
Where is Century Volvo Cars located?
Century Volvo Cars is located at 3800 University Drive N.W., Huntsville, AL 35816, USA.
What types of services does Century Volvo Cars offer?
Century Volvo Cars offers new and pre-owned car sales, service, parts, and collision center services. They also specialize in window tinting and detailing.
What payment options are accepted at Century Volvo Cars?
Century Volvo Cars accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
How can I contact Century Volvo Cars?
You can contact Century Volvo Cars by phone at +1 256-536-3800, toll-free at +1 888-600-4701, or via email at obiggers@centuryauto.com.
Does Century Volvo Cars have any special offers?
Yes, Century Volvo Cars has special offers which can be found by visiting their offers page via https://www.century-volvo.com/?ddcref=YEXTFeaturedMessage.
What nearby car dealerships are close to Century Volvo Cars?
Nearby car dealerships include Porsche of Huntsville, Century Automotive's Pre-Owned Center, Jaguar Huntsville, Land Rover Huntsville, Bentley Hyundai, and Century BMW, all within the local area surrounding Century Volvo Cars.
Are there any nearby restaurants to visit before or after a trip to Century Volvo Cars?
Yes, nearby dining options include Dreamland BBQ, Shogun Japanese Steak & Sushi, Waffle House, and Heaven's Healthy Kitchen, offering a variety of cuisine choices close to Century Volvo Cars.
Where can customers find nearby accommodation when visiting Century Volvo Cars?
Nearby accommodations include Quality Inn University and Econo Lodge Inn & Suites, providing convenient lodging options for customers visiting Century Volvo Cars.
What nearby services are available for automotive needs other than Century Volvo Cars?
Nearby automotive services include Century Collision Center, Century Porsche, Express Oil Change & Tire Engineers, and Big Red at Bentley Hyundai of Huntsville, offering additional repair, maintenance, and parts options.