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Bill Penney Preowned

4.5
(463 reviews)
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Business Details

4810 University Drive Northwest, Huntsville, AL
35816-1808, United States
(256) 837-1111
https://www.billpenneytoyota.com/searchused.aspx

About

Car DealerTire ShopBrake ShopUsed Car DealerAuto Parts StoreAuto Repair ShopOil Change Service StationCar Leasing ServiceCar Finance and Loan Company
Bill Penney Preowned offers many automotive products and services to our Huntsville area customers. From quality Toyota BP Certified vehicles to every make and model used car in Huntsville, we know anyone looking for a vehicle in Huntsville will likely find what they want at our dealership. We carry a comprehensive line of Preowned Certified vehicles, including the Camry, Corolla, Tacoma, Rav4, 4Runner, Highlander, Tundra, Sienna and Prius, making us a good choice as your Huntsville Toyota Certified car dealer. We also buy vehicles, if you are relocating or want to down size bring your vehicle for our top dollar appraisal toady.

Details

  • DeliveryNot available
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  • Accepts checksAvailable

Location

Bill Penney Preowned
4810 University Drive Northwest, Huntsville, AL
35816-1808, United States

Hours

Reviews

4.5
463 reviews
5 stars
384
4 stars
20
3 stars
11
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism during the car-buying process.

Warranty Issues

Several customers expressed frustration over warranty service after the dealership's closure, requiring long drives for maintenance.

Sales Experience

Numerous reviews highlighted positive experiences with sales associates, particularly Nick, Nathan, and others, who were noted for their patience and knowledge.

Service Department

Feedback on the service department was mixed, with some praising individual staff while others reported poor communication and long wait times.

Overall Satisfaction

While many customers reported positive experiences, there were significant concerns regarding post-purchase support and service quality.
  • BB
    Brooke Boggs
    Feb 20, 2026
    1.0
    Purchased my Mitsubishi Outlander new through Bill Penny in 2022. About a year after purchasing a sensor started malfunctioning, constant beeping and flashing on my dash the entire time I drive. They took it in and fixed it under warranty. This same issue is happening again and they have since sold their partnership with Mitsubishi and now anyone who needs warranty work done has to drive to Florence. I would not have purchased from them had I known this is what I would have to deal with. Bad business
  • GC
    Gina C
    Nov 26, 2025
    1.0
    Purchased my Mitsubishi through Bill Penney, and I was happy with them originally. I need to have my Service that is included, and was told ‘sorry, you’ll have to go to Florence’. Where? Wouldn’t have purchased this had I known. This is not convenient, and I don’t have the time to drive however long and far away this place is. I do think there should have been some communication. Now, I’m going to see how fast I can get rid of this Vehicle. I wouldn't go back after this, because I wouldn’t know if this would happen again. I need a place in Huntsville, and that is convenient.
  • KW
    Kenyetta Whitfield
    Jan 23, 2021
    5.0
    Good customer service.
  • AA
    arthur720g
    Aug 8, 2019
    5.0
    Pleasant folks to do business with. Thoroughly modern dealership top to bottom. Great selection of new and used vehicles!
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Brand Certified Facts from Bill Penney Preowned

This information is certified by Bill Penney Preowned and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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