Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Governors Dr. in Huntsville, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Huntsville, AL or call us at (256) 533-3727.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
415 reviews
5 stars
259
4 stars
83
3 stars
33
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees provided excellent assistance, others were reported as rude or unhelpful.
Staff Knowledge
Several customers praised the knowledgeable staff who were able to assist with specific automotive needs, while others noted a lack of expertise among some employees.
Store Environment
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers frequently mentioned issues with product availability, including receiving incorrect parts or having to order items that were not in stock.
Management Issues
There are complaints regarding management's responsiveness and customer service, with some customers feeling ignored or poorly treated.
- GAGlowstate ApothecaryOct 11, 20251.0This store is a joke. The older lady who's working there Ashley should be fired after what I experienced. I was on a scouting trip considering my DOCTORATE at the UAH and currently getting my Masters online. I stopped here on my way back home to Franklin, TN where I live and where I'm from to get a quart of oil since my Honda CRV has been burning oil while on vacations the past month, lots of road trips. When I walked in and asked the lady about the oil she pointed to the back and said "you can get it" which was zero customer service, then the dealbreaker was when I came back in to ask for a bag for the oil so it wouldn't leak in the car she told me to grab a bag myself, excuse me?? Why are you working there if you don't want to do your job? I proclaimed I'm getting my Masters right now and she quickly said "I don't care" well you should care before you're fired lady, and before I escalate this to corporate for harassing a customer and failing to serve them at all. It sounds like you need to find you a new job you enjoy or learn how to treat young women with respect and dignity, but my guess is you're bitter for a reason and you have a chip on your shoulder. Hire better people or lose business it's that simple. Ashley is not a good investment for the company and I recommend she receive training or replaced. Be careful how you treat people ma'am and don't judge a book by its cover.
- UNUser NameSep 8, 20251.0Tom was the manager on duty. The customer service he provided was the "hurry up, I have better places to be than here at work" type of service. Homeboy just stood there and stared at me. Did not even ask what I needed. Showed no motivation to do his job whatsoever. I had to essentially do his job for him, which Pretended like the part I needed wasnt there so id leave.
- CMConnor McLeodJul 28, 20255.0Zachary assisted me in finding what I needed to change the spark plugs in my F150. When I came back the next day with a corroded screw and pulled heatset insert, he went above and beyond to help me fix the screw and gave me solid advice to reseat the insert. Really great customer service, and now I've finally got six new spark plugs in my truck, thanks to Zachary. A+++
- SOStephen ORourkeJul 17, 20255.0Knowledgeable and professional staff. GO TO THIS LOCATION!!!
- JOjames overtonJul 10, 20251.0The manager there seven or Devon his name is, it’s nothing but smart. Alec has No respect for customers Go to a different auto. I’ll never go to this one.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Huntsville, AL?
AutoZone Auto Parts at 3601 Governors Dr SW in Huntsville, AL is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Huntsville offer in-store pickup or delivery options?
Yes, this location offers in-store pickup, same-day delivery, and curbside pickup services for customer convenience.
What types of auto parts and brands does AutoZone in Huntsville carry?
AutoZone in Huntsville carries a variety of auto parts, including brake pads, car batteries, and accessories, featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Huntsville?
It is located at 3601 Governors Dr SW, Huntsville, AL 35805, USA.
Can customers contact AutoZone Auto Parts in Huntsville by phone or email?
Yes, customers can call them at (256) 533-3727 or email customer.service@autozone.com for inquiries.
What are some nearby places of interest customers can visit before or after shopping at AutoZone?
Nearby, customers can visit The Foundry at Stovehouse, a local landmark and social venue, or enjoy a meal at Taziki's Mediterranean Café - The Foundry, both within walking distance.
Are there convenient food and drink options near the AutoZone location in Huntsville?
Yes, customers can try Big Spring Cafe for burgers and coffee or Rookiez Wingz for American-style chicken, both located close to AutoZone on Governors Dr.
Where can customers find fuel or automotive services near AutoZone in Huntsville?
Nearby options include MAPCO for fuel and convenience shopping as well as Kolors Unlimited for auto body repairs and automotive services.
Is there a nearby postal facility to AutoZone in Huntsville?
Yes, customers can use the US Post Office or United States Postal Service locations close to AutoZone for mailing and shipping needs.
What is the social media presence of AutoZone Auto Parts in Huntsville?
The store is active on Facebook under 'AutoZone' with the page at https://www.facebook.com/213083898770781 and has a Twitter handle @autozone for updates.