Advance Auto Parts

4.2
284 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 933 Allison Bonnett Memorial Dr in Hueytown offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
933 Allison Bonnett Memorial Dr, Hueytown, AL
35023, United States

Hours

Reviews

4.2
284 reviews
5 stars
168
4 stars
62
3 stars
23
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service.

Product Availability

Many customers noted that the store is well-stocked and often has the parts they need, although some experienced issues with incorrect parts.

Store Environment

The store is generally described as clean and organized, but there are complaints about staff being inattentive or unprofessional.

Efficiency

Some reviews highlight quick service and efficient assistance, while others mention long wait times and staff being overwhelmed.

Knowledgeable Staff

Several customers appreciated the knowledgeable employees who provided helpful advice and assistance.
  • SS
    Stacy Smith
    Oct 6, 2025
    5.0
    Awesome customer service
  • 1H
    1Kellie Holt
    Oct 2, 2025
    1.0
    I went into this store earlier today, I needed my battery tested before I left that side of town so that I wouldn't be stranded anywhere. There were maybe two customers. There was a lady at one of the registers and there was a man on the phone who I think may have been a manager. She asked him if he would assist me with my battery and he hollered out that he would when he got off the phone not even addressing me or even acknowledging me. From what I was hearing in his phone conversation he had no intentions of getting off the phone I waited as long as I could while he chose to negotiate on parts. Hire some more Reps and Managers. People that are kind and glad to help their customers. Representatives who are professional and care about their customers. That way customers such as myself won't have to wait on rude managers. I wasn't sure if I would make it but I knew I should have went with my first mind...O'Reilly's. I made it there, I needed a battery and I was well taken care of. I won't ever give this store my money and I'll make sure my family doesn't.
  • LR
    Lisa Reaves
    Jul 30, 2025
    1.0
    I asked the guy with the long ponytail for freon and if someone could help me put it in (since I read online that they indeed do that),and immediately he scoffed and looked behind him and very rudely said they were too busy and that they don't do that. I told him to keep it. Never had anyone there actually like that.
  • CD
    C.T. Drake
    Jun 24, 2025
    1.0
    Unfriendly didn't even try to help wow. At least the lady tried. Went right on stacking the shelves.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*