Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
155 reviews
5 stars
114
4 stars
12
3 stars
4
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Daniel and Sherrie for their exceptional service.
Service Efficiency
While some reviews noted quick and efficient service, others reported long wait times and delays, indicating inconsistency in service speed.
Professionalism
Several customers appreciated the professionalism and knowledge of the staff, although there were complaints about unprofessional behavior from some employees.
Problem Resolution
Customers expressed gratitude for the staff's willingness to resolve issues, such as tire replacements and emergency repairs, showcasing a commitment to customer satisfaction.
Mixed Experiences
Feedback varied significantly, with some customers having outstanding experiences while others reported poor service and dissatisfaction, particularly regarding management interactions.
- SGScott Gloor6 days ago1.0Would not recommend using this store. Screwed up tire rotation to the point I’m looking at having to buy parts for the rear tires since they can’t get them off and I’m needing brakes for my vehicle. Not sure how to mess up a tire rotation but they did a good job of doing it. Please save yourself some grief!
- ACAleshia Cochran6 days ago5.0Daniel and the other guy (i wish I knew his name) went out of their way to get the special tire we needed to get back on the road for our trip! Highly recommend this place!
- AEAlly EvangelistaOct 28, 20255.0Daniel was awesome! Super friendly, helpful, and made the whole process easy. He explained everything clearly. Solid service!
- SSSheilaOct 22, 20255.0My husband and I had just rented a car from Enterprise. Unfortunately, the windshield wiper blades needed replacing (fortunately it was raining so we were alerted!) We were told to go to Goodyear to get them replaced. Not a fun option at the end of a long travel day. Brody took care of this problem immediately! We are so grateful that he was so polite and efficient, as we were quite tired and eager to get to our hotel. After a previous experience in Maine, again with Enterprise, and having to wait over an hour for a wiper blade replacement, we highly recommend this Goodyear store as a great business! Thank you, Brody!
- KMKylie MurphyOct 16, 20255.0Outstanding Service from Daniel Barnes and the Goodyear Team! I had an incredible experience at this Goodyear location! Daniel Barnes, the store manager, went above and beyond to help me. He quickly figured out what was wrong with my car, explained everything clearly, and made sure it was fixed right the first time. My car now drives like it's brand new - smooth, quiet, and problem-free! It's rare to find someone as knowledgeable, professional, and genuinely kind as Daniel. You can tell he really cares about his customers and takes pride in his work. I'll definitely be bringing my car here from now on and recommending this Goodyear to everyone I know. Thank you, Daniel, for the amazing service and for restoring my car (and my peace of mind)!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, oil changes, and general auto repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some holidays closed and others open until 5:00 PM.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the contact phone number for Goodyear Auto Service?
The main phone number is +1 205-979-3600 for inquiries and appointments.
Where is Goodyear Auto Service located?
It is located at 1623 Montgomery Highway, Hoover, AL 35216-4901, USA.
Are there nearby gas stations around Goodyear Auto Service for convenience?
Yes, nearby gas stations include Green Valley Shell, Shell with a car wash, Chevron Station Birmingham, and Hoover Chevron Food Mart, which can be convenient for refueling your vehicle before or after service.
What other services can I find near Goodyear Auto Service while I wait?
Nearby you can find services such as GEICO Insurance Agent for insurance needs, Cricket Wireless Authorized Retailer and Pharaoh Smoke Vape & Phone Repair for mobile services, as well as beauty and spa locations like Beauty and Beyond Beauty Supply and Hwy 31 Nails & Spa.
Are there places to eat near Goodyear Auto Service?
Yes, Steak-Out is a nearby steakhouse where you can dine before or after your auto service appointment.