Need a rental car in Gardendale, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gardendale location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like JoJo, Blake, and Cameron for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and long wait times, leading to frustration among customers.
Cleanliness and Condition
Customers generally reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Professionalism
The staff was frequently described as professional and courteous, even in busy situations, which enhanced the overall customer experience.
Payment Options
Some customers expressed dissatisfaction with the limited payment options available, specifically the requirement for chip cards only.
VT
Valanda Taylor
Dec 26, 2025
5.0
We rented our rental car from them and they were very professional and very curious we would highly recommend them.It was an amazing experience.Thank you so much enterprise.
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fannie Ivy
Dec 6, 2025
5.0
The staff was very nice and everything went very smoothly! One employee was truly generous I think his name was Barry I truly appreciate him answering all of my questions and making me feel very comfortable about the vehicle I rented
AC
Artemis Craig
Dec 1, 2025
5.0
I have been renting from this location for the past three years. They are my go to for car rental, clean cars, clean office, caring staff. I will definitely keep coming back.
HE
H E
Nov 27, 2025
5.0
Had an amazing experience renting from the Gardendale office! Smooth, easy, and hassle-free. No issues at all—definitely our go-to for future rentals! Employees were especially friendly and very attentive!
TD
Ty Dubs
Nov 17, 2025
3.0
I rented when jojo was there and she kept it smooth. I got a car recently since the new people and the guy was nice and accommodating. Today I went to get there and sat there for over 30 min. They were busy but the problem I had is the girl who came back from maybe hunch or being away, she took forever to help anyone and when she did she skipped me to take all of the bring backs. Which they had all just walked in toward the end and another guy had just skipped over me to return 3 other. The lady kept looking at me with a smirk while she went to the restroom for a while and then went to the back to take calls that she was putting on hold. I had somewhere to be so I ended up leaving and driving my broken down car with a donut to the places I needed to be. I wish I could have waited because I really needed a car but I felt constantly skipped over and I ran out of time.