Mixed reviews on customer service; some praised the staff's friendliness and helpfulness, while others reported rude behavior and poor communication.
Service Speed
Customers experienced long wait times for service, with some appointments taking significantly longer than expected.
Management Changes
The transition to new management has led to varied customer experiences, with some appreciating the new manager's efforts while others miss the previous management.
Quality of Work
While many customers were satisfied with the quality of repairs and services, there were complaints about upselling and incomplete work.
LW
Lyn Webb
Dec 20, 2025
1.0
An employee told me the reason for the slow leak was an incorrect weight used to balance my tire.
This business was where the tires were balanced.
Then I was told that they no longer honor the lifetime repairs that was a part of my orginal purchase.
So I paid to correct their mistake.
Not a good service experience.
SS
SK
Nov 20, 2025
1.0
Arrived at the store at my 9:30 am appointment. Store was completely empty until 9:50. Rotated 4 tires and didn’t finish until 11:10. Very few customer in the store. Then the tires pressure on 40, 35, 30 and 35. These rating should be 30, 32. I don’t think they can read. Also, they lost my custome valve cap. No one seems to care very much about service and doing things correctly, even the manager. I went back but they still did not correct the problem.
CP
Cece Pickett
Oct 27, 2025
5.0
Very respectful and trustworthy service. They work fast too!
BA
Brandon Ayers
Oct 3, 2025
5.0
It's just a great tire store.
CJ
charles johnson
Sep 24, 2025
1.0
They suck not doing what you pay for alignment not right tpms pay for didn't do
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering services such as tire sales, automotive repairs, oil changes, and has professional mechanics available.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 297 West Meighan Blvd, Gadsden, AL 35901-3209, USA.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup as part of their pickup and delivery services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom, making it accessible for customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I visit when coming to Goodyear Auto Service?
Nearby gas stations include Rainbow Food Mart, Texaco with Techron, Shell, Chevron, Texaco Station Gadsden, and Exxon & Mobil Stations, which can be convenient stops before or after your visit.
Are there any nearby places to grab food or groceries near Goodyear Auto Service?
Yes, Gregerson's Foods is a nearby grocery store and restaurant where you can get food or groceries while visiting the area.
Where can I find nearby automotive services or car washes around Goodyear Auto Service?
Nearby automotive-related services include Racer's Edge for automotive repairs, Zippy's Car Wash, and Car Wash USA Express for car detailing and washing.