Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
199 reviews
5 stars
150
4 stars
19
3 stars
7
2 stars
5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting the new manager Jimmy and his team.
Service Quality
While some reviews noted excellent and quick service, others reported issues with service delays and dissatisfaction with the quality of work, such as improper alignments and long wait times.
Trustworthiness
Feedback was mixed regarding honesty; some customers felt taken advantage of with unnecessary repairs, while others appreciated the transparency and care shown by staff.
Management Issues
Several reviews expressed dissatisfaction with the new management style compared to the previous manager, with some customers feeling disrespected or neglected.
Overall Experience
The overall sentiment varied, with many customers expressing loyalty and positive experiences, while others indicated a decline in service quality and management.
- SSSK3 days ago1.0Arrived at the store at my 9:30 am appointment. Store was completely empty until 9:50. Rotated 4 tires and didn’t finish until 11:10. Very few customer in the store. Then the tires pressure on 40, 35, 30 and 35. These rating should be 30, 32. I don’t think they can read. Also, they lost my custome valve cap. No one seems to care very much about service and doing things correctly, even the manager. I went back but they still did not correct the problem.
- CPCece PickettOct 27, 20255.0Very respectful and trustworthy service. They work fast too!
- BABrandon AyersOct 3, 20255.0It's just a great tire store.
- CJcharles johnsonSep 24, 20251.0They suck not doing what you pay for alignment not right tpms pay for didn't do
- OSOlivia StephensAug 28, 20255.0We’re from out of town and our tire sensor said low pressure. We panicked and quickly pulled in the parking lot to ask for Jimmy to check and make sure we were all good. Thank you for taking great care of us and giving us peace of mind while on our trip!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering services such as tire sales, automotive repairs, oil changes, and has professional mechanics available.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 297 West Meighan Blvd, Gadsden, AL 35901-3209, USA.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup as part of their pickup and delivery services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom, making it accessible for customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I visit when coming to Goodyear Auto Service?
Nearby gas stations include Rainbow Food Mart, Texaco with Techron, Shell, Chevron, Texaco Station Gadsden, and Exxon & Mobil Stations, which can be convenient stops before or after your visit.
Are there any nearby places to grab food or groceries near Goodyear Auto Service?
Yes, Gregerson's Foods is a nearby grocery store and restaurant where you can get food or groceries while visiting the area.
Where can I find nearby automotive services or car washes around Goodyear Auto Service?
Nearby automotive-related services include Racer's Edge for automotive repairs, Zippy's Car Wash, and Car Wash USA Express for car detailing and washing.