Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting the new manager, Jimmy.
Service Quality
While some reviews noted quick and efficient service, others reported issues with service quality, including incorrect tire pressure and dissatisfaction with repairs.
Management Issues
Several customers expressed disappointment with the management style and customer service approach, particularly after the departure of the previous manager, Shane.
Trustworthiness
There were mixed reviews regarding honesty, with some customers feeling taken advantage of or misled about services and pricing.
Overall Experience
The overall sentiment is mixed, with some customers having positive experiences while others reported significant dissatisfaction.
RT
Rica Turner
Feb 19, 2026
5.0
Very friendly and informational service provided upon visit. I went for an oil change which I normally pay $100 for at Express Oil Change, but today I had the option to choose from different packages to purchase for my oil type. The feedback provided from the representative is convenient as well.
TC
Tattoo Chris
Feb 2, 2026
5.0
They always do me right , great staff
PM
Paul Millirons
Feb 1, 2026
5.0
Great service, very personable, service completed on time.
LW
Lyn Webb
Dec 20, 2025
1.0
An employee told me the reason for the slow leak was an incorrect weight used to balance my tire.
This business was where the tires were balanced.
Then I was told that they no longer honor the lifetime repairs that was a part of my orginal purchase.
So I paid to correct their mistake.
Not a good service experience.
SS
SK
Nov 20, 2025
1.0
Arrived at the store at my 9:30 am appointment. Store was completely empty until 9:50. Rotated 4 tires and didn’t finish until 11:10. Very few customer in the store. Then the tires pressure on 40, 35, 30 and 35. These rating should be 30, 32. I don’t think they can read. Also, they lost my custome valve cap. No one seems to care very much about service and doing things correctly, even the manager. I went back but they still did not correct the problem.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering services such as tire sales, automotive repairs, oil changes, and has professional mechanics available.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 297 West Meighan Blvd, Gadsden, AL 35901-3209, USA.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or closures.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup as part of their pickup and delivery services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom, making it accessible for customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby gas stations can I visit when coming to Goodyear Auto Service?
Nearby gas stations include Rainbow Food Mart, Texaco with Techron, Shell, Chevron, Texaco Station Gadsden, and Exxon & Mobil Stations, which can be convenient stops before or after your visit.
Are there any nearby places to grab food or groceries near Goodyear Auto Service?
Yes, Gregerson's Foods is a nearby grocery store and restaurant where you can get food or groceries while visiting the area.
Where can I find nearby automotive services or car washes around Goodyear Auto Service?
Nearby automotive-related services include Racer's Edge for automotive repairs, Zippy's Car Wash, and Car Wash USA Express for car detailing and washing.
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