Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor communication.
Service Quality
Several reviews highlighted issues with service quality, including long wait times, incorrect diagnoses, and dissatisfaction with repairs.
Management
The management, particularly Larry, received both commendations for excellent service and criticism for unprofessional behavior.
Trustworthiness
Customers expressed concerns about the trustworthiness of the staff, with some feeling misled or taken advantage of during service.
Efficiency
While some customers experienced quick service, others reported significant delays and lack of communication regarding their vehicle's status.
A1
AJ 1274
5 days ago
1.0
Ever since they fired 4 of the 5 guys working there, this place has been awful. Couldn't possibly recommend them over anybody else.
Was good when Larry was there but now there isn't a soul who knows what they are doing.
Take your business to Sweat tire or Firestone instead you won't regret it.
JS
John Spicer
Dec 2, 2025
1.0
Bought tires on line was trying to confirm an appointment and that the tires were in stock. The person on the phone didn't seem to want to look up the information by the order number. I told him if it was a problem I would cancel the purchase. He laughed so I figured this is not the place to bring your vehicle. I see several reviews with complaints so I won't go there.
TB
The Beachcomber
Oct 10, 2025
5.0
Larry and his team area great bunch. I always bring all my cars and truck to have them fix whatever is wrong. 100% satisfied.its great to work with a professional group like them.
AR
Ashley Rowland
Oct 6, 2025
5.0
While on vacation, we encountered some flooding and the clips holding the plate under our car came loose. We stopped at the Foley Goodyear, and they had us back on our trip in under thirty minutes. Excellent service.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store offering tire sales, auto repair, and oil change services.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:00 AM to 6:00 PM, and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
Can I book an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 302 South McKenzie Street, Foley, Alabama, 36535-1927, USA.
Are there any nearby places to visit around Goodyear Auto Service?
Yes, nearby places include Christians United Ministries, a local church and community service organization, and Drowsy Poet at The Foley Station, a nearby cafe and coffee shop.
How can I find Goodyear Auto Service using public transit or nearby landmarks?
Customers can look for Goodyear Auto Service near well-known spots like the Christians United Ministries and public service locations such as FastFingerprints, which serve as landmarks to find the store easily.
What other local services and businesses are near Goodyear Auto Service that I might visit?
Nearby you can find legal services like Foley Expungement & Criminal Defense Attorney, real estate agencies like Realty Advocates LLC, and wellness centers like Coastal Massage Therapies, LLC.