Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S. McKenzie in Foley, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Foley, AL or call us at (251) 943-1635.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude and dismissive.
Staff Knowledge
Several customers noted that staff members were knowledgeable and able to assist with finding the right parts, although there were instances of employees lacking product knowledge.
Store Hours
Customers expressed frustration over inaccurate store hours listed online, leading to wasted trips.
Positive Experiences
Despite negative reviews, many customers shared positive experiences with specific employees who provided excellent service.
LS
Liz S
1 day ago
5.0
I came in an hour before they closed thinking my car needed a new battery because it had a rough start in the morning. They didn't just sale a battery because I asked for one they checked it and ran a report and the car was working good:) the service was amazing and I would go back to this location for any future problems.
TT
TJ
Dec 30, 2025
1.0
It’s sad this has to be a 1 star review. I hope corporate reviews these for the fact that Raymond behind the counter gets 5 stars! As for the older gentleman that either runs the Foley branch or at least tries to act like he does, he’s rude and very unhelpful but seemed to buddy buddy each pro account that walked in. I felt bad for Raymond trying to help and do his job while we were both braked at. The difference is that I was able to leave and go to Advanced Auto while Raymond had to continue working with that individual. I will move my purchases to Advanced in Foley
GM
Gene Montecchie
Dec 9, 2025
5.0
Always had any part I've needed. Helpful staff. Good prices and rewards program.
RA
ronald arauz
Nov 16, 2025
1.0
I arrived at your location around 8:00 a.m., expecting you to be open. A staff member informed me that your store would not open until 9:00 a.m.
I am writing to point out that this is an inconsistency, as your current online listing states your opening time as 8:00 a.m. This discrepancy caused me to make a wasted trip.
Please ensure your operating hours are accurately and consistently reflected online. Due to this issue, I took my business to O'Reilly Auto Parts instead.
KP
Kendall Payne
Nov 9, 2025
5.0
We stopped in because our battery was dead this morning and we had to jump start it. Scott tested both batteries along with some other components like the alternator and the starter and everything read good on his machine. Thank you very much for your time and expertise!