Brand Certified
Enterprise Rent-A-Car
4.1(428 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2321 Mall Rd, Florence, AL
35630, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(256) 767-0292
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/al/florence-5564.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Florence, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Florence location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
428 reviews
5 stars
283
4 stars
45
3 stars
21
2 stars
14
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Rental Process
The rental process was generally described as quick and easy, with many customers appreciating the efficiency of check-in and check-out.
Vehicle Quality
Most reviews noted that the vehicles were clean, well-maintained, and met customer expectations.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Pricing Concerns
Some customers expressed dissatisfaction with rising rental prices and additional fees, indicating a need for clearer pricing policies.
- WRWes Richardson3 days ago5.0Good, friendly, personable service at good prices.
- BVBR Vigilant-DavisFeb 24, 20264.0Courteous and prompt service! I had gotten a rental and wasn't happy with it due to space and they were kind enough to allow me to exchange it for something a little more roomier. Even then, they were nice and patient. I highly recommend this location. Outstanding workers! Will definitely return if I need another rental. Prices werent too bad either.
- WUWm UnderwoodFeb 6, 20265.0Service was great the employees treated you like a king, but the enterprise rental area has no places for people to park their cars and that creates confusion and a conundrum
- TBTarah BaileyJan 21, 20265.0Wendy and her team were amazing! We had a death in the family and she went above and beyond to ensure we didn’t have any stress. 10/10 recommend using her business. We will always come back to her!
- LML MJan 11, 20265.0Thank you Brandon for giving me excellent service and for picking me up. It is very important to commercial drivers to have people like you with us out here on the road. You gave me peace and ease of mind getting to my next location at a great price with no issues. I cannot thank you enough. Thank you Brandon!🙏 😃
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Florence, AL?
Enterprise Rent-A-Car in Florence offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Florence?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Florence?
Enterprise Rent-A-Car is located at 2321 Mall Rd, Florence, AL 35630.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car in Florence?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Florence?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/al/florence-5564.html or by calling +1 256-767-0292.
Are there any convenient gas stations near Enterprise Rent-A-Car in Florence?
Yes, the MAPCO gas station and convenience store is nearby, perfect for refueling your rental before heading out.
Where can I stay overnight near Enterprise Rent-A-Car in Florence?
Nearby hotels include Hampton Inn Florence-Midtown and Hampton by Hilton, which are both close to the rental location for convenient lodging.
Are there dining options close to Enterprise Rent-A-Car in Florence?
Yes, you can enjoy a meal at nearby Applebee’s Grill + Bar or Waffle House, both convenient dining spots near the rental location.
Can Enterprise Rent-A-Car in Florence assist with airport pick up services?
Yes, Enterprise in Florence provides airport pick up services to make your car rental process more convenient.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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