Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Florence, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Florence location today.
Location
Hours
Reviews
4.1
416 reviews
5 stars
271
4 stars
45
3 stars
21
2 stars
14
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Rental Process
The rental process was often described as quick and easy, with several customers noting efficient pickup and return experiences.
Vehicle Quality
Customers appreciated the cleanliness and condition of the vehicles, although some reported issues with specific cars.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and miscommunication regarding rental policies.
Pricing Concerns
Customers expressed dissatisfaction with rising rental prices and additional fees, indicating a need for clearer pricing practices.
- TDTony demeo4 days ago5.0Very professional. Made sure I was happy.
- JAJason Adams5 days ago5.0Great help and got in and out easier than I expected.
- MHMarion HintonDec 29, 20255.0Have their ducks in roll. Very nice!
- PHParker HubbardDec 20, 20255.0Enterprise made the whole rental process simple and straightforward. From pickup to return, everything was clear, quick, and hassle-free. The staff was professional and efficient, and the vehicle was exactly what I needed. I really appreciated how easy they made the entire experience. I’ll definitely be using Enterprise again.
- WBWren ByrdNov 25, 20251.0Both the vehicles recently made a terrible loud sound like they were going to completely tear up when we were out on the road at night. Scared the everloving out of us. Roadside assistance told us for two disabled people to ride at night with a tow truck back to an airport the other direction to home. They wanted my things I was moving from a storage unit and my groceries to be towed with the car. We got a car when we reserved an SUV and no other enterprise had one. We needed one too but thanks, we’re going somewhere else next time. :) I’d rethink if you are considering them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Florence, AL?
Enterprise Rent-A-Car in Florence offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the operating hours for Enterprise Rent-A-Car in Florence?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Florence?
Enterprise Rent-A-Car is located at 2321 Mall Rd, Florence, AL 35630.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car in Florence?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation for a rental car at Enterprise Florence?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/al/florence-5564.html or by calling +1 256-767-0292.
Are there any convenient gas stations near Enterprise Rent-A-Car in Florence?
Yes, the MAPCO gas station and convenience store is nearby, perfect for refueling your rental before heading out.
Where can I stay overnight near Enterprise Rent-A-Car in Florence?
Nearby hotels include Hampton Inn Florence-Midtown and Hampton by Hilton, which are both close to the rental location for convenient lodging.
Are there dining options close to Enterprise Rent-A-Car in Florence?
Yes, you can enjoy a meal at nearby Applebee’s Grill + Bar or Waffle House, both convenient dining spots near the rental location.
Can Enterprise Rent-A-Car in Florence assist with airport pick up services?
Yes, Enterprise in Florence provides airport pick up services to make your car rental process more convenient.