Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Wood Ave. in Florence, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Florence, AL or call us at (256) 767-6968.
Many customers praised the helpfulness and friendliness of the staff, particularly mentioning employees like Tony, Marie, and Harley for their exceptional service.
Product Knowledge
Several reviews highlighted the staff's knowledge about automotive parts and their ability to assist customers effectively.
Inconsistency in Service
Some customers reported negative experiences with specific employees, citing rudeness and incompetence, which affected their overall perception of the store.
Positive Experiences
Numerous customers shared positive experiences, expressing satisfaction with the service and the quality of parts available.
Issues with Returns
There were complaints regarding the return policy and issues with incorrect parts being sold, leading to frustration among customers.
DS
Dennis Smith
Feb 24, 2026
4.0
My boat trailer caliber lost a machined bolt. So it was in a parking lot not able to move. The employee did his best to find it for me. Wouldn't you know it. Every bolt but that one. No fault of his though. I've bought from this location several times.
RE
Revin Easterday
Feb 16, 2026
5.0
Had what I needed in car parts.
HW
Haley Wallace
Jan 20, 2026
5.0
I stopped at this Auto Zone after my Jeep started running hot. I didn't catch the lady's name but she knows who she is! She went above and beyond! I will be back because of her!
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Florence, AL?
AutoZone Auto Parts in Florence, AL is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:30 AM to 7:00 PM.
Can I get my auto parts delivered the same day?
Yes, AutoZone Auto Parts offers same day delivery service for your convenience.
Does AutoZone Auto Parts provide in-store pickup?
Yes, you can order auto parts online and pick them up in-store at AutoZone Auto Parts in Florence, AL.
What types of products can I find at AutoZone Auto Parts?
AutoZone offers a wide range of products including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
How can I contact AutoZone Auto Parts in Florence?
You can reach the store by phone at (256) 767-6968 or send an email to customer.service@autozone.com.
Is there a nearby auto parts store if I need alternatives?
Yes, nearby alternatives include O’Reilly Auto Parts and Shoals Auto Parts, both offering automotive parts and services.
What nearby places can I visit after shopping at AutoZone?
After shopping at AutoZone, you might visit local spots like Norwood Coffeehouse for coffee or Rice Box for Asian cuisine.
Are there any nearby services related to car maintenance close to AutoZone?
Yes, nearby automotive services include R&J Auto Repair & Rebuilders LLC and Alternator & Starter Guy for car repair and maintenance.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or find more information at https://www.autozone.com/locations/al/florence/1522-n-wood-ave.html.
What categories of services does AutoZone Auto Parts in Florence provide?
AutoZone in Florence provides auto parts, brake shop services, car battery store, auto accessories, tune-up services, tool rental, and more.
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