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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.7
(671 reviews)

Business Details

1201 Rucker Blvd, Enterprise, AL
36330, United States
(334) 347-9800

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Enterprise, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Novosel location today.

Location

Enterprise Rent-A-Car
1201 Rucker Blvd, Enterprise, AL
36330, United States

Hours

Reviews

3.7
671 reviews
5 stars
362
4 stars
84
3 stars
44
2 stars
23
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Betsy and Tyler who went above and beyond.

Phone Accessibility

Numerous reviews highlighted issues with the business's phone accessibility, noting long hold times and difficulty reaching staff.

Wait Times

Several customers reported long wait times for vehicle pickup, even with reservations, leading to frustration and dissatisfaction.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with the cleanliness and availability of reserved cars.

Overall Experience

The overall sentiment was mixed, with many positive experiences overshadowed by complaints about service delays and unfulfilled reservations.
  • TH
    Todd Heron
    3 days ago
    3.0
    I’ve used Enterprise for 15+ years. The staff is always friendly and helpful, but the check-in speed is consistently poor. Even when checking in online beforehand, I’m waiting 30+ minutes to get the keys. I love the service, but the administrative process needs a serious overhaul to get people on the road faster.
  • RR
    Ricky
    5 days ago
    5.0
    Tyler went above and beyond the entire time I was trying to get a rental. He called me the day prior 15 mins after my warranty company booked the rental. They booked outside of hours on Saturday so Tyler called me directly to make sure I was aware of the situation and hours. When I arrived at the agency, Tyler knew my situation and who I was. He was such a gentleman during our interaction and made sure I got the best service. This employee cares about the customer, hands down! A+ service from an excellent team member.
  • AH
    Alicia Hudson
    6 days ago
    5.0
    Awesome thanks to the employee there name Andrea(Name may not be spelled right). She goes above and beyond!!
  • TK
    Tina Kiolbassa
    Feb 23, 2026
    1.0
    Thought they added my wife as a driver, they did not, and I've been trying to reach them through phone after sending the requested info to the email I was sent. This is not okay
  • CC
    Clive
    Feb 22, 2026
    5.0
    Check in was great. Staff was friendly. Very easy process

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Enterprise, AL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is Enterprise Rent-A-Car located in Enterprise, AL?

Enterprise Rent-A-Car is located at 1201 Rucker Blvd, Enterprise, AL 36330.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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