Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Dothan area, turn to Safelite AutoGlass . Those in central Dothan or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3765 Ross Clark Cir, Safelite AutoGlass Dothan repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
480 reviews
5 stars
371
4 stars
22
3 stars
14
2 stars
9
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers expressed frustration with the difficulty in reaching customer service and the automated phone system, leading to dissatisfaction.
Technician Performance
While some technicians received praise for their professionalism and efficiency, others were criticized for poor workmanship and lack of communication.
Timeliness
Several reviews highlighted the promptness of service and timely completion of repairs, contributing to a positive experience.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the service as excellent while others reported significant issues and dissatisfaction.
- SWSawyer WilsonJan 4, 20265.0Came to my house and changed the windshield, didn’t have to do a thing. Highly recommend.
- VDVanessa DunbarDec 30, 20251.0I would give zero stars if I could. I don’t know why they have a phone number attached if you can’t get any help or assistance or anyone to call you back. When you’re told that your camera is recalibrated and then your car won’t let you even use super cruise, but you can’t get anyone to help you and when you go on their website which is where they continually send you it can’t find a order. I don’t recommend using them at all. Find someone else.
- CCChristopher CrawfordDec 27, 20251.0Apparently it is acceptable to leave the antenna dangling from the windshield. Was told by an employee this was aftermarket and against policy and “should” have been removed before they even touched it. This is the factory installed remote start antenna not aftermarket. Could’ve easily used double sided tape and fixed it promptly instead of arguing and refusing to fix, especially after I paid out of my own pocket for a windshield replacement. If the job I paid for couldn’t have been completed then it shouldn’t have been performed. Highly unsatisfied with the service I received. Full price for a half job.
- NNNo NameDec 22, 20254.0They have swapped out 3 windshields for me the past 5 years. On time service, techs seem proficient in their work. Experienced no issues with any of the windshields they have replaced. Only reason not 5 * rating is I reserve that rating for extraordinary service opportunies that rarely present themselves.
- NPNancy PowellDec 20, 20255.0My experience with Safelite the two times I’ve used them wasn’t short of amazing! They are always going above and beyond. I’ve used other glass repair/replacement company’s and Safelite is most definitely the best 10 out of 10.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Dothan offer?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, door glass replacement, power window repair, and same-day service.
Where is Safelite AutoGlass located and what are its hours of operation?
Safelite AutoGlass is located at 3765 Ross Clark Cir, Dothan, AL 36303. They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile service options for windshield repair and replacement?
Yes, Safelite AutoGlass offers mobile service in addition to in-shop repairs, providing convenient auto glass repair and replacement options in the Dothan area.
Are Safelite AutoGlass services covered by insurance?
Yes, Safelite AutoGlass is insurance approved and can assist with insurance paperwork and processing for auto glass repairs and replacements.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Safelite AutoGlass accessible for individuals requiring wheelchair access?
Yes, Safelite AutoGlass has a wheelchair accessible entrance for customers who need it.
Does Safelite AutoGlass offer any warranties on their windshield repairs?
Yes, all windshield repairs come with a national lifetime warranty for safety and reliability assurance.
How can I schedule an appointment with Safelite AutoGlass for a repair?
You can schedule an appointment online via their reservation link at https://fixmyglass.safelite.com or contact them by phone at +1 888-843-2798.
What are some nearby places I can visit around Safelite AutoGlass at 3765 Ross Clark Cir?
Nearby you can visit Gina’s Next Chapter: A Used Book Store for some reading, Escape Dothan for entertainment and escape rooms, or Circle City Music Studio if you're interested in music lessons.
Are there any convenient services close to Safelite AutoGlass that customers might find useful?
Yes, near Safelite AutoGlass you can find the US Post Office for mailing needs, Veterans Affairs Mental Health Clinic for healthcare, and various barbershops like Isabella the Barber and Joe Wink's Barber Shop for grooming.