Express Oil Change & Tire Engineers

Reviews

• TD

  Temeshia Denise

  2 days ago
  1.0
  I’m extremely disappointed with my experience at Express Oil Change regarding an AC repair on my vehicle. On March 3rd, I brought my car in to have my AC checked and was told it likely needed a new compressor, with an estimated cost of $1700. The mechanic assisting me, AJ the name on the estimate I received, told me the part would take about 3 days to come in. After thinking it over, I returned the next day to schedule the repair and set an appointment for 8 AM on March 12. Mind you, my family and I have been going without AC in Alabama’s near 90-degree weather for over a week while waiting for this appointment. This morning I arranged rides for my children, dropped my car off as instructed. As I arrived for my appointment, AJ instructed me to have my vehicle checked in and was checked in by another employee who told me I could leave my keys and they would call me when the repair was finished. About 30 minutes later, I received a call saying the AC compressor had not even arrived yet and that they “tried to stop me before I left,” which is completely untrue. No one attempted to stop me, and I was clearly told I could leave. This situation shows a major lack of communication, organization, and urgency. If the part takes 3 days to arrive, it should have been ordered when the appointment was scheduled. not a week later or by the end of the week. Instead, I rearranged my entire morning and transportation for my children for an appointment that the shop clearly was not prepared for. Customers depend on businesses to be honest and organized with scheduling, especially when repairs are this expensive. Unfortunately, this experience was a huge inconvenience and very disappointing.
• YP

  Yvette Parker

  3 days ago
  5.0
  Everytime I go here the staff is always super friendly and very knowledgeable. I've never had to wait very long to get any service done and the prices are very reasonable. 10/10 highly recommend!
• WR

  Wakisha Riddlesprigger

  Feb 17, 2026
  5.0
  Very first time at Express oil change Austin was great very friendly and had very good customer service. 😊👍🏾👍🏾👍🏾
• DP

  Daeisha McGowan Pope

  Feb 12, 2026
  5.0
  Express Oil Change Always Provides Good Work . Friendly And Resonable Prices .
• SM

  Shelly Martinez

  Feb 2, 2026
  5.0
  Suede was very professional and courteous. He happily answered all my questions without making me feel stupid for not knowing about cars and explained everything. He didn’t push for me to purchase anything that I felt wasn’t needed. I will definitely be getting my oil changed there from now on.

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