Car Wash USA Express

4.5
1340 reviews

About

Car Wash
Part of the Take 5 Car Wash network of washes, Car Wash USA Express in Dothan offers quick and convenient express washes to keep your vehicle shining. Both single-wash and unlimited membership options are available for you to wash at your discretion and our complimentary vacuums will keep your interior looking as great as your exterior!

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Car Wash USA Express
4380 Montgomery Hwy, Dothan, AL
36303, United States

Hours

Reviews

4.5
1,340 reviews
5 stars
1,049
4 stars
109
3 stars
57
2 stars
40
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting employees like Desmond, Rebecca, and Jamie for their excellent service.

Convenience

The car wash is noted for its quick and convenient service, with many customers appreciating the membership options and extended hours.

Quality of Service

While most reviews commend the thoroughness of the car wash, there are some complaints regarding the effectiveness of the vacuum machines and occasional service inconsistencies.

Overall Experience

Many customers expressed high satisfaction with their experiences, often recommending the car wash to others and planning to return.
  • SW
    S. Will
    4 days ago
    2.0
    It’s okay place to get a quick wash. The tire shine is very spotty. When mentioned and showed to the employee a she told me I can pay agin and go back through the wash. I declined. The vacuum in the slot that I was in, had very weak suction.
  • AR
    Aaliyah Rivers
    4 days ago
    5.0
    Love it and love the person that help me she was very nice and generous
  • DA
    Daniel Adams
    Jan 2, 2026
    2.0
    Today Friday January 2nd 2026 I went through the car wash at this location. I have the membership. The guy that is supposed to be using the brush right before you go into the carwash is not doing anything. It is very obvious that he does not want to be there and cares nothing about his job.
  • JA
    Jennifer Arnold
    Dec 22, 2025
    5.0
    Rebecca ALWAYS greets my family with a smile and eager to help... Rebecca is super nice and knows how we like our Mercedes cleaned and pre rinsed.. Rebecca is superior at her job... 😊. Jenn
  • DP
    Drue Peters
    Dec 14, 2025
    1.0
    Incredibly rude staff members after telling staff car wash didn't rinse well. Car was covered all in streaks after $18. Already talked with credit card company. Getting a charge back. [EDIT] Charge back was successful from my credit card company. We went to a different car wash in the way home and it worked great. This car wash didn't rinse well. We just wanted another rinse. Instead of looking at our car 10 feet away, the staff was rude and wouldn't look at our car. Instead, my wife was yelled at. We were passing through Dothan, so we just went with a charge back and that was great.