Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Decatur, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,274 reviews
5 stars
1,090
4 stars
611
3 stars
315
2 stars
83
1 star
175
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in the showers and restrooms, with reports of mold and unclean conditions.
Parking Problems
Customers expressed frustration over the lack of available parking, especially with many spots being reserved or paid.
Fuel Pump Malfunctions
Numerous complaints were made about the fuel pumps being out of order or having card reader issues, causing inconvenience for customers.
Dining Experience
Mixed reviews on dining options, with some enjoying the food while others reported poor service and closures.
- RLRobert LovinsNov 14, 20251.0God forbid if you want something to eat because you sure as hell ain't getting anything there I can't believe a truck stop would close it's restaurants at 9:30 at night on a Friday at that what a useless place
- DJDominick JustaveNov 10, 20252.0Mostly paid parking ,lines are faded, inside outdated, dirty, they have wendy's, roller grill looked dirty ,I wouldn't trust the hotdogs
- TTTheofficialRaquentezNov 8, 20254.0Clean showers, easy parking!
- AMAlbert MaruggiOct 7, 20255.0One of my Favorite Pilots in the country. Why? Friendly staff that gets stuff done, outside area clean and guys like Jeff and Dan (I think I got the names right, ) keep all the things it takes to run an efficient truck stop moving. Inside wonderful folks keeping coffee fresh, showers clean and quick at the register. Also there is a great BBQ next door Moe’s and a Waffle House and DQ across the street what more do you want on a 34. Thanks for a great stay folks! Oh and Roll Tide!
- TDTimothy DavisSep 27, 20251.0This store has went to garage... been in there 3x coffee undrinkable got a sprite that didn't have any flavor, pastries dried out. I MISS the other store manage.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Decatur, AL provide?
Pilot Travel Center offers fuel including gas, diesel, and DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. It also provides amenities like CAT scales, laundry, truck parking, and electric vehicle charging stations.
Is Pilot Travel Center open 24/7?
Yes, Pilot Travel Center in Decatur, AL is open 24 hours a day, 7 days a week, including holidays with regular hours.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Travel Center locations, including the one in Decatur, AL.
What payment methods are accepted at Pilot Travel Center?
Pilot Travel Center accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and other contactless payments.
Does the Decatur Pilot Travel Center have facilities for electric vehicles?
Yes, the Decatur Pilot Travel Center has electric vehicle charging stations available for customers.
How can I reserve parking at Pilot Travel Center?
Parking reservations can be made through the 'Reserve Now' service available via the Pilot app or their website: https://pilotcompany.com/park
Are there other Pilot locations or related services nearby?
Nearby places include another Pilot Flying J gas station and the Pilot Electric Vehicle Charging Station, offering convenience for refueling and charging needs.
What dining options are near Pilot Travel Center in Decatur?
Nearby dining options include Subway, Perkins American Food Co., Wendy's, Moe’s Original BBQ, Minnie Lee’s Hometown Diner, Burger King, Dairy Queen Grill & Chill, and Hardee’s, providing a range of fast food and American cuisine options.
Are there accommodations near Pilot Travel Center for travelers?
Yes, Comfort Inn Decatur Priceville is a nearby hotel option, suitable for travelers needing overnight stay accommodations.
What nearby services can help with vehicle maintenance or repairs?
Nearby services include Direct Inc., offering truck repair and car wash services, and Johnston RV Center for recreational vehicle needs.