Enterprise Rent-A-Car

4.0
570 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2117 6th Ave South, Decatur, AL
35601, United States
(256) 340-1550
https://www.enterprise.com/en/car-rental/locations/us/al/decatur-5563.html
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About

Car Rental AgencyVan Rental
Need a rental car in Decatur, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Decatur location today.

Location

Enterprise Rent-A-Car
2117 6th Ave South, Decatur, AL
35601, United States

Hours

Reviews

4.0
570 reviews
5 stars
371
4 stars
52
3 stars
25
2 stars
31
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Drew and Jayla for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers did not receive the car they reserved, leading to frustration.

Rental Process

The rental and return processes were frequently described as quick and hassle-free, with many customers appreciating the efficiency of the service.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and poor communication, particularly regarding changes in rental policies.

Cleanliness and Condition

Customers generally reported satisfaction with the cleanliness and condition of the rental vehicles, noting that they were well-maintained.
  • SM
    Suzanne Morgan
    2 days ago
    5.0
    Great folks at the Decatur, Al location! Seems their mission is for you to have the best rental experience ever. New, clean cars!
  • TG
    Tiffany Geahr
    5 days ago
    5.0
    I had a great experience renting from Enterprise in Decatur. I was given an Audi that was in excellent condition—clean, smooth to drive, and well taken care of. The staff was extremely helpful and kept me updated every time they heard something from my insurance, which made the whole process so much easier. A special shoutout to Jarrell Langford, the manager, who was super nice and made sure everything went smoothly. I highly recommend this location if you need a rental—great customer service and quality vehicles!
  • KK
    kade237
    Nov 7, 2025
    5.0
    The Enterprise on 6th Ave in Decatur, AL is now my go-to spot! The staff was extremely friendly and helpful, and the whole process was fast and easy. Everything went smoothly from start to finish, the vehicle was clean and fueled ready to go , and I couldn’t have been more satisfied. Highly recommend this location!
  • DF
    dj Flex
    Nov 5, 2025
    5.0
    It seems like the best rental place in town. The workers are nice and helpful and i will be doing business with them again. I recommend this place to my family and friends.
  • SH
    Shawn Horstman
    Nov 4, 2025
    1.0
    They withdrawn money from my account without informing me. I had to wait over 2 weeks to receive my rental statement so I lost my reimbursement from the insurance company.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Decatur, AL?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Decatur.

What are the operating hours for Enterprise Rent-A-Car in Decatur?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.