Enterprise Rent-A-Car

4.0
578 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2117 6th Ave South, Decatur, AL
35601, United States
(256) 340-1550
https://www.enterprise.com/en/car-rental/locations/us/al/decatur-5563.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Decatur, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Decatur location today.

Location

Enterprise Rent-A-Car
2117 6th Ave South, Decatur, AL
35601, United States

Hours

Reviews

4.0
578 reviews
5 stars
378
4 stars
53
3 stars
25
2 stars
31
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Drew, Jarrell, and Cady for their exceptional service.

Vehicle Quality

Customers frequently noted that the rental vehicles were clean, well-maintained, and in excellent condition.

Reservation Issues

Several reviews highlighted problems with vehicle availability, particularly regarding reservations made through third-party sites, leading to customer frustration.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service at certain locations, indicating inconsistency in service quality.
  • JN
    Jerry Noble
    Jan 6, 2026
    5.0
    Very good worker at the Decatur store
  • BS
    Becca shipley
    Jan 5, 2026
    5.0
    They made a stressful situation 1 million times better, excellent customer service from Gaje
  • GW
    Ginger Wilkins
    Jan 3, 2026
    1.0
    Very Disappointed and Heart Broken. Upon Returning My Vehicle To Enterprise On Mall Road Florence Alabama I Accidentally Left Some Very Sentimental And Priceless Property In A Toyota Rav 4 . This Property has not been Returned Even After Pleading with This Branches Manager and Employees Offering A Reward in Any information or Property upon Recovery of property. My Heart is Broken because This Property has been in My Family For Generations and It Also Contained ProperThat My Late Air Force Veteran Husband Had Purchased for Me These Items Are Priceless and Not Replaceable. I’m Pleading with Anyone That Could Help In The Recovery of These Items Please I Pray For This. I’m Reporting This and the Reward to My Local News Paper And Courier In Hope for The Return Of This Property to Me and My Family.
  • RA
    Rosalba Armenta
    Dec 28, 2025
    5.0
    Muy buena attention
  • MF
    Mark Farris
    Dec 9, 2025
    5.0
    Great experience with the Decatur location. Fast, friendly, and got us what we needed.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Decatur, AL?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Decatur.

What are the operating hours for Enterprise Rent-A-Car in Decatur?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.