Location.com logo
Brand Certified

Volkswagen of Daphne

4.3
(324 reviews)

Business Details

29816 Frederick Boulevard, Daphne, AL
36526, United States
(251) 239-5877
https://www.vwofdaphne.com/

About

Volkswagen DealerCar DealerUsed Car DealerAuto Accessories StoreAuto Parts & AccessoriesCar Leasing Service
Welcome to Volkswagen of Daphne, your local Volkswagen car dealership, serving guests in Daphne, AL, and the surrounding areas of Mobile and Bay Minette, AL, and Fort Walton Beach and Pensacola, FL. We uphold the values of integrity, transparency and exceptional service as a locally owned and operated business. Whether you seek a brand-new Volkswagen, a quality pre-owned vehicle or premium service or repair for your current VW car model, we are dedicated to meeting your specific automotive needs. Contact us today, and experience a whole new journey of Volkswagen ownership under our guidance. For SERVICE: MON-FRI 7:30AM - 6:00PM SAT 8:00AM - 3:00PM For PARTS: MON-FRI 8:00AM - 5:00PM SAT 8:00AM - 3:00PM

Location

Volkswagen of Daphne
29816 Frederick Boulevard, Daphne, AL
36526, United States

Hours

Reviews

4.3
324 reviews
5 stars
257
4 stars
7
3 stars
4
2 stars
2
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with customer service, with some praising the staff for being friendly and helpful, while others experienced poor communication and unprofessional behavior.

Service Efficiency

Many customers appreciated the quick and efficient service, often noting that their vehicles were serviced faster than expected.

Sales Experience

Several reviews highlighted positive experiences during the car buying process, with sales staff being described as knowledgeable and accommodating.

Communication Issues

A recurring theme was the lack of communication regarding service updates and appointment confirmations, leading to frustration among some customers.

Mixed Reviews on Repairs

While some customers were satisfied with the repairs and service provided, others expressed dissatisfaction with the quality of work and issues with warranties.
  • BR
    Beverly Rodgers
    1 day ago
    1.0
    It was horrible and I’ve always trusted this particular dealership. The service department lied to me. I saw the mechanic in Jubilee square driving my vehicle like he was trying to sling a rod. The intake service guy told me it hadn’t been through diagnostic but the mechanic told me it did and that the computer told him to drive my Tiggy. I was treated terribly for simply inquiring about my vehicle. The service manager Gerard was know better but what can you expect from the employees when they have poor management. He was smug and passive aggressive per the usual. But may they all be blessed ! Having my car moved to VW of Mobile. After a simple conversation the manager suggested I never bring my car there again. That was already the plan dummy… that’s why I had it moved. What GREAT customer service VW of Daphne 🙄Unbelievable guys money wasn’t the issue… it was simply how they treated me as a long time customer. I will never return their… I’ll always Love my Tiggy!
  • TP
    Travis Perala
    Feb 13, 2026
    1.0
    I’m not one to typically do reviews but after my last experience it’s got me heated. I had originally had an appointment scheduled for a Monday but realized I couldn’t make it anymore due to a shift change at work. I went in the Monday prior to my appointment and rescheduled for the following Friday. When I arrived today I told them what I was there for and they said “I’m sure we can get the oil change today but I’ll have to check with the techs to see if we can get the other stuff today”. I’m sorry but what’s the purpose of appointments then? They said they had switched systems and not all of the appointments switched over. So I end up getting screwed over for their mistake. I work graveyard shift so the day I schedule is the only day of the week I can get it done since some of the stuff I wanted done they don’t do on weekend appointments. I understand it doesn’t make sense to screw over the next person to facilitate my appointment since one angry customer is better than two but heck at least offer a discount for the services to try to make it right.
  • CD
    Candice Downing
    Jan 24, 2026
    5.0
    Very professional and helpful, a very pleasant wait for my service.
  • VL
    Virgil Leopold
    Jan 23, 2026
    5.0
    We had just a great experience at Daphne VW. We had a situation that we weren,'t sure how to handle. The service folks listened, helped to figure out what to do, and successfully completed what needed to be done. Super job!
  • TG
    Terry Grace
    Jan 22, 2026
    5.0
    I’ve been admiring the Volkswagen Atlas Cross from a distance for a while now. So, today I decided to go in for closer look. Needless to say I liked really liked what I saw.

Frequently Asked Questions About Volkswagen of Daphne

What are the main services offered at Volkswagen of Daphne?

Volkswagen of Daphne offers new Volkswagen vehicles, quality pre-owned cars, and premium service and repair for Volkswagen models.

What are the regular business hours for Volkswagen of Daphne?

The dealership is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.

Brand Certified Facts from Volkswagen of Daphne

Volkswagen of Daphne partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: