Volkswagen of Daphne

4.3
316 reviews
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Business Details

29816 Frederick Boulevard, Daphne, AL
36526, United States
(251) 374-0664
https://www.vwofdaphne.com/
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About

Volkswagen DealerCar DealerUsed Car DealerAuto Accessories StoreAuto Parts & AccessoriesCar Leasing Service
Welcome to Volkswagen of Daphne, your local Volkswagen car dealership, serving guests in Daphne, AL, and the surrounding areas of Mobile and Bay Minette, AL, and Fort Walton Beach and Pensacola, FL. We uphold the values of integrity, transparency and exceptional service as a locally owned and operated business. Whether you seek a brand-new Volkswagen, a quality pre-owned vehicle or premium service or repair for your current VW car model, we are dedicated to meeting your specific automotive needs. Contact us today, and experience a whole new journey of Volkswagen ownership under our guidance. For SERVICE: MON-FRI 7:30AM - 6:00PM SAT 8:00AM - 3:00PM For PARTS: MON-FRI 8:00AM - 5:00PM SAT 8:00AM - 3:00PM

Location

Volkswagen of Daphne
29816 Frederick Boulevard, Daphne, AL
36526, United States

Hours

Reviews

4.3
316 reviews
5 stars
251
4 stars
7
3 stars
4
2 stars
2
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting specific employees like Brandon, Abby, and Glenn for their helpfulness and communication.

Sales Experience

Several reviews noted a smooth and enjoyable car buying process, with salespeople being knowledgeable and accommodating, particularly mentioning Adrian and Danielle.

Service Issues

There were multiple complaints regarding poor communication and service quality, particularly from the service department, with some customers feeling misled or dissatisfied with the repairs.

Mixed Experiences

While many customers had positive experiences, there were also significant negative reviews indicating issues with transparency and customer service, suggesting inconsistency in service quality.
  • PC
    patricia clifton
    3 days ago
    1.0
    Never acknowledged or approached after looking in showroom for 10 minutes. Customer service goes a LONG way!!
  • TW
    Tara Wheeldon
    Jan 2, 2026
    5.0
    Pleasant experience purchasing my 2025 Atlas. Brandon in sales and Mike in financing worked with me via distance to get the deal done.
  • DR
    Don Rachal
    Dec 31, 2025
    5.0
    NICE JOB! These pros promptly scheduled and performed our 10k service and educated us on our subsequent 20, 30k services on the VW.
  • GA
    G Atkins
    Dec 31, 2025
    5.0
    Thomas went out of his way to provide a pleasant experience for my wife and me. He and all others at dealership were very nice, very helpful, very accommodating. Would definitely recommend doing business with them
  • LR
    Loretta Richardson
    Dec 29, 2025
    5.0
    I went in for my 20,000 mile service. Bill greeted me with a smile and advised me of my approximate wait time as I was staying while they serviced my car. It was finished quickly, within an hour. My car came back sparkling clean with oil change, tire rotation and standard 20,000 mile things checked and fixed if needed. Best part it didn’t cost me a thing. I love my car and I really like and appreciate this dealership! Thanks Bill!!
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Frequently Asked Questions About Volkswagen of Daphne

What are the main services offered at Volkswagen of Daphne?

Volkswagen of Daphne offers new Volkswagen vehicles, quality pre-owned cars, and premium service and repair for Volkswagen models.

What are the regular business hours for Volkswagen of Daphne?

The dealership is open Monday to Friday from 8:30 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and is closed on Sundays.